Overwatch Crash

Yihululu-2178 · March 1, 2019, 10:56am

Recently I’ve changed my hardware. Later on installed all necessary drivers.

But I still get the same errors. I checked out Event Viewer and there are 2 types of “warning states”

The application \Device\HarddiskVolume2\Program Files (x86)\Battle. net\Battle.net.exe with process id 3176 stopped the removal or ejection for the device ACPI\PNP0A08\0.
The application \Device\HarddiskVolume2\Program Files (x86)\Battle. net\Battle.net.exe with process id 3176 stopped the removal or ejection for the device PCI\VEN_1022&DEV_1453&SUBSYS_87471043&REV_00\3&11583659&0&0B

I’ve read all the forums and etc. So don’t suggest me driver uptade, cause I’ve tried that many times.

So here is my MSInfo and DxDiag.

MSInfo:

OS Name	Microsoft Windows 10 Pro
Version	10.0.17134 Build 17134
Other OS Description	Not Available
OS Manufacturer	Microsoft Corporation
System Name	ANT-PC
System Manufacturer	System manufacturer
System Model	System Product Name
System Type	x64-based PC
System SKU	SKU
Processor	AMD Ryzen 5 1600X Six-Core Processor, 3700 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date	American Megatrends Inc. 4024, 9/7/2018
SMBIOS Version	2.8
Embedded Controller Version	255.255
BIOS Mode	Legacy
BaseBoard Manufacturer	ASUSTeK COMPUTER INC.
BaseBoard Model	Not Available
BaseBoard Name	Base Board
Platform Role	Desktop
Secure Boot State	Unsupported
PCR7 Configuration	Binding Not Possible
Windows Directory	C:\Windows
System Directory	C:\Windows\system32
Boot Device	\Device\HarddiskVolume1
Locale	Turkey
Hardware Abstraction Layer	Version = “10.0.17134.556”
User Name	ANT-PC\ANT
Time Zone	Turkey Standard Time
Installed Physical Memory (RAM)	16.0 GB
Total Physical Memory	15.9 GB
Available Physical Memory	12.3 GB
Total Virtual Memory	18.8 GB
Available Virtual Memory	11.3 GB
Page File Space	2.88 GB
Page File	C:\pagefile.sys
Kernel DMA Protection	Off
Virtualization-based security	Not enabled
Device Encryption Support	Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions	Yes
Hyper-V - Second Level Address Translation Extensions	Yes
Hyper-V - Virtualization Enabled in Firmware	No
Hyper-V - Data Execution Protection	Yes

DxDiag:

System Information

  Time of this report: 2/25/2019, 03:04:14
         Machine name: ANT-PC
           Machine Id: {04FB7B20-391E-4E55-A383-3FD7429AABD7}
     Operating System: Windows 10 Pro 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
             Language: English (Regional Setting: English)
  System Manufacturer: System manufacturer
         System Model: System Product Name
                 BIOS: BIOS Date: 09/07/18 18:35:57 Ver: 05.0000D (type: BIOS)
            Processor: AMD Ryzen 5 1600X Six-Core Processor            (12 CPUs), ~3.7GHz
               Memory: 16384MB RAM
  Available OS Memory: 16304MB RAM
            Page File: 7565MB used, 11683MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 96 DPI (100 percent)
   System DPI Setting: 96 DPI (100 percent)
      DWM DPI Scaling: Disabled
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

DxDiag Notes

  Display Tab 1: No problems found.
  Display Tab 2: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Sound Tab 4: No problems found.
      Input Tab: No problems found.

DirectX Debug Levels

Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

Display Devices

       Card name: Radeon (TM) RX 480 Graphics
    Manufacturer: Advanced Micro Devices, Inc.
       Chip type: AMD Radeon Graphics Processor (0x67DF)
        DAC type: Internal DAC(400MHz)
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_04FB1043&REV_C7
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16324 MB
Dedicated Memory: 8172 MB
Shared Memory: 8152 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.634289,0.341320), Green(0.312023,0.636242), Blue(0.158703,0.062023), White Point(0.313000,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: U28E590
Monitor Id: SAM0C4D
Native Mode: 3840 x 2160§ (59.997Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\amdxc64.dll
Driver File Version: 25.20.15011.1004 (English)
Driver Version: 25.20.15011.1004
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 1/9/2019 3:00:00 AM, 1957608 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-1F70-581E7CC2D435}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x04FB1043
Revision ID: 0x00C7
Driver Strong Name: oem18.inf:cb0ae414b11e888f:ati2mtag_Polaris10DS:25.20.15011.1004:pci\ven_1002&dev_67df&rev_c7
Rank Of Driver: 00D12000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

       Card name: Radeon (TM) RX 480 Graphics
    Manufacturer: Advanced Micro Devices, Inc.
       Chip type: AMD Radeon Graphics Processor (0x67DF)
        DAC type: Internal DAC(400MHz)
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_04FB1043&REV_C7
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16324 MB
Dedicated Memory: 8172 MB
Shared Memory: 8152 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Extend
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.638195,0.334484), Green(0.309094,0.627453), Blue(0.153820,0.073742), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: 2D FHD LG TV
Monitor Id: GSM59C6
Native Mode: 1920 x 1080§ (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0338124.inf_amd64_923c69fb6002c3cc\B337967\amdxc64.dll
Driver File Version: 25.20.15011.1004 (English)
Driver Version: 25.20.15011.1004
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 1/9/2019 3:00:00 AM, 1957608 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-1F70-581E7CC2D435}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x04FB1043
Revision ID: 0x00C7
Driver Strong Name: oem18.inf:cb0ae414b11e888f:ati2mtag_Polaris10DS:25.20.15011.1004:pci\ven_1002&dev_67df&rev_c7
Rank Of Driver: 00D12000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Sound Devices

        Description: Hoparlör (M-Audio M-Track 2X2M)

Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_0763&PID_400C&REV_0102
Manufacturer ID: 239
Product ID: 65535
Type: WDM
Driver Name: MAudioMTrack2X2M.sys
Driver Version: 7.00.0000.3513 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 6/8/2018 12:00:00 AM, 245856 bytes
Other Files:
Driver Provider: M-Audio
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: 4 - U28E590 (AMD High Definition Audio Device)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0007 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 3/30/2018 12:00:00 AM, 107400 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: 5 - 2D FHD LG TV (AMD High Definition Audio Device)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: AtihdWT6.sys
Driver Version: 10.00.0001.0007 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 3/30/2018 12:00:00 AM, 107400 bytes
Other Files:
Driver Provider: Advanced Micro Devices
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

        Description: Dijital Ses (S/PDIF) (2- High Definition Audio Aygıtı)

Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1168&SUBSYS_10438723&REV_1001
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
WHQL Logo’d: Yes
Date and Size: 9/7/2018 12:00:00 AM, 436736 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX™ 2.0 Listen/Src: No, No
I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

Sound Capture Devices

        Description: Masaüstü Mikrofon (4- Microsoft® LifeCam HD-5000)

Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 10.00.17134.0001 (English)
Driver Attributes: Final Retail
Date and Size: 4/12/2018 02:33:46, 151552 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

        Description: Line 1/2 (M-Audio M-Track 2X2M)

Default Sound Capture: No
Default Voice Capture: No
Driver Name: MAudioMTrack2X2M.sys
Driver Version: 7.00.0000.3513 (English)
Driver Attributes: Final Retail
Date and Size: 6/8/2018 09:47:26, 245856 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Video Capture Devices

Number of Devices: 1

       FriendlyName: Microsoft® LifeCam HD-5000
           Category: Camera
       SymbolicLink: \\?\usb#vid_045e&pid_076d&mi_00#7&11f7516f&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
           Location: n/a
           Rotation: n/a
       Manufacturer: Microsoft
         HardwareID: USB\VID_045E&PID_076D&REV_0105&MI_00,USB\VID_045E&PID_076D&MI_00
         DriverDesc: USB Video Device
     DriverProvider: Microsoft
      DriverVersion: 10.0.17134.1
  DriverDateEnglish: 6/21/2006 00:00:00
DriverDateLocalized: 6/21/2006 12:00:00 AM
            Service: usbvideo
              Class: Camera
      DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
        ContainerId: {F15FBA76-3829-11E9-8C80-806E6F6E6963}
        ProblemCode: No Problem

BusReportedDeviceDesc: Microsoft® LifeCam HD-5000
Parent: USB\VID_045E&PID_076D\6&20381000&0&13
DriverProblemDesc: n/a
UpperFilters: n/a
LowerFilters: WdmCompanionFilter
Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\usbccgp
ContainerCategory: n/a
SensorGroupID: n/a
MFT0: n/a
DMFT: n/a
DependentStillCapture: n/a
EnablePlatformDMFT: n/a
DMFTChain: n/a
EnableDshowRedirection: n/a
FrameServerEnabled: n/a
ProfileIDs: n/a

DirectInput Devices

  Device Name: Mouse
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: Keyboard
     Attached: 1
Controller ID: n/a

Vendor/Product ID: n/a
FF Driver: n/a

  Device Name: USB Receiver
     Attached: 1
Controller ID: 0x0