Also I’m sorry but I couldn’t find the link about Zarya specifically being a character built as a response to people saying they wanted body diversity for female characters
I found Kotaku’s writeup about it, but think the Pax East link would be preferable.
I also couldn’t find the link about the interview they gave where they discussed how they designed the look and feel of lootboxes.
One of things they mentioned in that interview is how you used to be able to know if you’d gotten a legendary or whatever at a glance by looking at the color, but that was scrapped because it made opening them less interesting and fun.
I found a lot of other good stuff in my search but these two elude me.
Anyway, I hope these links are useful to you Wyoming. You’re doing a great service here.