Overwatch 2 Beta Twitch Drops Troubleshooting - UPDATED INFO

General Discussion
103

i also would like to know the answer

1 Like
104

You should be fine. Twitch holds the rewards for a few days until a linked BattleNet account is established.

1 Like
105

Can install OW2 beta in the next morning even though i claimed it ?

1 Like
106

Watched my four hours, been waiting around 30 minutes. I have claimed it on my drops page, but it still won’t show up whatsoever. I’ve tried restarting over and over, launching and quitting OW1, checking for updates, switching regions, even changing to blizzard launcher beta. All for naught, nothing, still.

7 Likes
107

I’m Still very confused why I’m getting the “Error Occurred: Drop was not claimed.” error on Twitch itself. Both sides, Twitch and battle.net, are connected to each other, and I have procured enough watch time to get the drop.

2 Likes
108

Got it. That’s a bummer!

1 Like
109

Could there have been an issue with name changing? Because my Twitch connection was showing my old name and my battle net wasn’t showing a connection at all.

1 Like
110

Once you claim it, your account on BattleNet should show the “Overwatch 2 Tech Beta” server in the version list. You can install it whenever you like.

1 Like
111

That could be an issue. You may need to start a ticket with Blizzard Customer Service for assistance if you claimed the drop and it is not showing on your account.

1 Like
112

Mmmph.
I kinda expected “meh, watch four hours, get drop, claim, install, play”…

I should have expected the apparent “meh, watch four hours, get drop, claim, ?, ?, ?, ?, ?, ?, ?, sleep, ?, install, ?, ?, ?, play”.

We are speaking “Activision - Blizzard” after all, eh? :smiley:

4 Likes
113

It’s been 20 minutes since I claimed the recommendation and it still doesn’t appear, this is !!! It is unacceptable!!!

1 Like
114

If I have the drop and claimed it, but hadn’t updated my battle.net account to twitch until after, will I still get access? It’s the same account and email but a different name.

3 Likes
115

so, 30 min later, ow2 beta where?

1 Like
116

so how long does it take after reward to get downloading? It’s now nearly half an hour after claiming on twitch? linking is correct, already checked everything :frowning:

2 Likes
117

Need answers to this as well

1 Like
118

Wait another 10 minutes. It can take up to 30 minutes. :grimacing:

1 Like
119

I suggest strongly to contact blizzard customer support and ask to help with a description of your specific case.
WyomingMyst is doing “unpaid community support” and may get a shirt for free some day but is not your “official support contact”.

PS: WyomingMyst is goat, not that anyone mistakes this. I am merely saying for any “specific” situations not fitting the “norm” of the drop process you probably get help faster if you directly contact the official customer support.

4 Likes
120

I have it shown on my client, but it keeps scanning files and when it is done and I click on update it says “Oops smth went wrong”. I cannot install it at all. It keeps going like that for 5 minutes now.

1 Like
121

Never said he was. Just asked a question.

122

Gotta love a good old fashioned Blizz clustertruck