Our rendering device has been lost

Technical Support
#1

PC spec

  • i5 9600k
  • Gigabyte GeForce RTX 2070 GAMING 8G
  • G.SKILL 16GB 3200MHz
  • SilentiumPC Supremo FM2 Gold 750W
  • SilentiumPC Navis RGB 240
  • Gigabyte Z390 GAMING X

Windows 10 and drivers for Nvidia continuously updated. Graphic settings: (just) built-in high. Can't play because of popup with 'Your rendering device has been lost.' Can you help me?
#2

You have an RTX Graphics Card. There is a known issue that is currently under investigation with these types of cards. There is a possible work around for this issue which you can learn about here: