Only Getting Asian Server

[Cassie-2206]

I usually play on the European server, but since the cross-play update, i have only been getting connected to the Asian server. Even though I specify American or European servers I only get Asian servers. How do I fix this?

[ProtoVI-1664]

Hey this isn’t a bug this was was intended with the new BattleNet global play update. If you want to learn more about it there is a post that the Community Manager Josh Nash has put up regarding that to clear up any kind of confusion. If you want to change the servers you will have no choice but to use a VPN.

@JoshNash-1223

Hey everyone!

Today’s Global Battle.net update has caused some confusion in the community about region locking and swapping, so let’s take a moment to provide some clarity about details that might not be immediately clear:

Why can’t I swap regions anymore?

The simple answer is, you are placed into the best match based on a variety of factors including player skill and ping. Getting more technical, it’s because the regions themselves no longer exist (at least not in the way players traditionally understand them), so there is no region to swap to.

But my friends all play in a different region than I do!

You’ll still be able to play with your friends in other regions. In the case that you’re in a party, our systems work to place you in games with the lowest ping and best skill level for you or your party. These changes are aimed at ensuring that queue times are minimized and that the average ping is relatively low.

Outside of gameplay, some have noted that General chat contains players from all regions. Global chat is no longer locked to a particular region, meaning that you can see messages from players in other regions. However, this has no bearing on who you are matched with in games.

All that said, we’re currently tracking and communicating feedback that there are certain instances where the ability to change your region manually feels necessary. This feedback will be helpful as the design team prioritizes improvements and future development of the Global Play functionality.

We have made a configuration change recently (post-release) that should greatly reduce the frequency of getting into matches with high ping. Many of the reports we’ve seen today of players getting into mismatched regions have been at incredibly high MMR as the system expands its parameters to find a fair match. We’ll continue to keep an eye on this and making adjustments as needed.

[MotherRussia-21705]

And where can I inform that I do not like the automatic selection of the region, I did not ask that I would be imposed on the “best” match with a good ping. I don’t get this, I get a 15 minute queue for all roles, and a complete lack of interaction with Asian players. It turns out Blizzard is forcing me to put VPN in the game that I bought for money to play the same way as I played before the unnecessary update?

[ProtoVI-1664]

From what I know it mainly has to do something with the implementation of cross-play since console players do not have the ability to change their regions at all since day one.

[Corbak-21926]

Hey there i consider this as an issue:

• getting a high ping,
• not being able to communicate with team (i appreciate all players, but i understand that asian player want to communicate with person understanding them, me its teh same, i can english/franch/german/spanish, but I know no asian language)
  The worse part of this is that yous start a game knowing nothing will go good…

[EricAxel36-1698]

I’ve been playing all day, and all of a sudden now this evening I’m only getting Asian servers where everybody but myself has a Korean name. This is terrible, I can’t even communicate with anyone…