On PlayStation I finished the season top 500 in mystery hero’s ranked and I received rewards for grandmaster. I looked at the leaderboards from last season and I noticed a few other people that were top 500 were also running the grandmaster title. I will note that I played 2 games of mystery hero’s on pc which might have messed with it somehow but I don’t have the title on there either.
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You are not alone in experiencing this bug. I’ve linked the competitive bugs megathread at the bottom of this post, which archives and documents almost every competitive bug. I’ve compiled a list of similar posts regarding similar bugs under: Missing Top 500 Rewards (Season 5). Please help in spreading the word about this megathread and other related threads, we must demand the Developers to give us the rewards we rightfully earned.