Never received credit for watching OWL

I’ve watched a ton of OWL on the Overwatch website while being logged into my name and I’ve never received any points/credits for it. I’ve been stuck at 14 credits and I’ve yet to get past that. Anyway that can be fixed? or could I be credited some points?

Please check out my posted guide in the General Discussion forum as it covers many details that can help you trouble on why you are not receiving drops: