Tru, same for healers, too much healing and shields negates too much damage. Even with all the changes to OW2 we still see it abit with orisa ana combos using orisas damage reduction to double the amount of damage that a healer negates. Tho it’s thankfully far less.
In OW1 it’s meant we’ve had to rely one one shot abilities or chain cc to get anything done. Which tends to be focused onto tanks which is one of the reason people tend to dislike playing them.