Need help with bad lag freezing and stuttering on laptop

[TANKLUVR-1954]

I was able to play overwatch 1 with minimal problems but now that it is updated to overwatch2- laptop gets extremely hot after 20 minutes, which at the same time i experience freezing and makes it hard to play the game. I have turned graphics settings all the way down, messed with my resolution and framerate cap, i have read a bunch of articles for advice and i close out some tasks in task manager, set priority to high for overwatch, i downloaded latest nvidia driver, changed nvidia graphics settings, im not sure what else to do.

Device name	LAPTOP-LL3LCJRT
Processor	Intel(R) Core™ i5-8300H CPU @ 2.30GHz 2.30 GHz
Installed RAM	8.00 GB (7.88 GB usable)
Device ID	A6E3C3F7-C9F2-40DC-87BE-D3E20113DADA
Product ID	00325-96361-01723-AAOEM
System type	64-bit operating system, x64-based processor
Pen and touch	No pen or touch input is available for this display

thats the system information.
i appreciate any help

[FrankyW-2767]

Hi Honeygirl,

Did you check out this blue post? It got posted in a topic full of problems similar like yours. There are some suggestions (some not supported by Blizzard) that are worth a try.

[Main Thread] Game freezing with Intel i3 / Dual core CPUs

Hello everyone, Thank you all for the reports so far. This thread appears to be a mix of a couple different issues so we want to focus on the main problem being reported here, and sift out the other problems that are unrelated. This will help us collect meaningful data so that we (Tech Support) can forward info to our Quality Assurance team and Overwatch developers. Main issue: Overwatch 2 is crashing with a black screen while playing on systems with Intel Core i3 or dual core CPUs. (2 cores /…

I am not sure if they could fix your problem, but you mentioning the overheating, lag/freeze and such, made me want to link it.

[FrankyW-2767]

In addition, there is a post in that thread with something you can try:

[Main Thread] Game freezing with Intel i3 / Dual core CPUs

go to overwatch launcher, tap the settings next to Play button, pick game settings and the additional arguments. Put this in there and then press enter and play. –tank_WorkerThreadCount 2 (with 2 lines no space - -) it worked for me

[TANKLUVR-1954]

im confused what im supposed to paste into the additional arguemnts. just —tank_WorkerThreadCount 2 ?, or what 2 lines no space is he talking about. thanks btw.

[FrankyW-2767]

Hi!

Yes try to follow the steps and copy/paste this:

--tank_WorkerThreadCount 2 

If that brings no luck, try:

--tank_WorkerThreadCount 2 -d3d11 -threads 2