as the title said, my rank (grandmaster 2 in tank role) was already enough for the minimum of the top 500 list (which is grandmaster 3 or 4) in the Asia server, and i just cannot show up, coufusing me a lot…
hoping the someone can solve this problem and thanks a lot… 
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Not Appearing On Leaderboards (Season 4). Please help in spreading the word about this megathread and other related threads regarding these issues.
Here is a recent thread about your missing Top 500 leaderboard placement issue if you would like to read more about other potential solutions: Comprehensive Thread Of All Top 500/Competitive Bugs - #301 by DoorlessCal-2345.
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