Upon transferring to overwatch 2 when it released i noticed i was missing some highlight intros from specific heroes, i decided to give blizzard awhile to potentially fix this bug and they have not.
Im missing all of my symmetra and pharah highlight intros, and a portion of my mercy, widowmaker, and reaper highlight intros
(I can be 100 percent sure of these as before overwatch 2, id been working to 100% all hero cosmetics and such, and id started with highlight intros)
And im irritated, I bought this game and have grinded extensively to earn these intros and it makes me incredibly angry to see a fine working game and my work stripped away for nothing.