Missing cosmetics from overwatch 1

my account is wiped, i had an account from overwatch 1 which i played arround 2016 and i had some cosmetics in there, im using the same battle.net account to play overwatch 2 and i dont have any cosmetics in this account, its not a merging issue since i never played on consoles or anything, i still have the order number from 2016 when i bought the game btw, id like my cosmetics back

Yea same here both of my summer games reaper skins the biker and American are locked when I remember getting the biker from a summer games loot box and unlocked the reaper American skin