What exactly is that doing? Unfortunately it doesnât seem to be applicable to console players experiencing these sound problems, but if itâs a fix that works for PC users maybe the dev team can reverse engineer the underlying issue from these steps.
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It removes a lot of deprecated settings that may be in the settings file, resets some to preferred defaults (that arenât visible or modifiable in the UI) and sets the audio API to use WASAPI instead of XAudio2. Setting the value to 2 will use DirectSound, but thatâs been deprecated a while.
And I thought I went crazy.
Big thanks
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Iâll have to try this out, thank you!
First time I see this thread I believe. Just wanted to say that since few patches ago (I think when you added microsoft sonic boom or whatever its called) I experience terrible audio problems. Ive reported those several times, but nothing was fixed.
I experience sound problems every single day I play the game. Sounds randomly will not play at all.
Incorrect volume thing also does happens.
P.S. I use USB stereo headphones with Dolby Atmos enabled, Windows 10 latest version (1809 as of this moment)
It is still happening to me. I think the reason is internet connection. If you experience packet loss too often then game disables hit and healtpack sounds and sometimes auto skipping the killcams. Pls blizz you need to fix this it is very very annoying.
I donât have time to catch up on the thread, but perhaps I can help those who still have issues. I decided to contact Overwatch. They told me how to reset the audio system and the issue was resolved. I went months this way, but didnât bother to contact them. Kinda dumb on my part. 
Unfortunately, I donât remember what they told me.
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Iâve been looking at this post for over a year now and trying to find a resolution to this issue as well. Posting a reply to keep it going to I see/hear (most importantly) a fix 
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Many months later - AUDIO PROBLEMS PLEASE FIX THEM!!
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Seriously, Overwatchâs sound design used to be top-notch and functional. There were videos talking about how amazing it was but now? A sad, broken mess.
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Oh wow I thought it was just me with all these issues. No music on map splashscreens, spotty voice lines, delayed hit sounds, weird volume inconsistencies in various noise cues.
One I donât see mentioned here (although I only skimmed) is sometimes I hear enemy ults from the wrong directions. Not just a little bit off, but like hearing the ult line loudly right behind me when theyâre actually in front of me on top of a building. I end up having to spin all around and look for them and get killed because I automatically look to where the sound comes from. At first I thought I just had my headphones on wrong, or was being really blind, but itâs happened with at least three pairs of headphones so many times itâs pretty clear it has to be the game.
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Still having audio issues as well =\
Sometimes my husband will watch me play, and a reaper will come up behind me and weâll both say âwow didnât hear him.â So I know itâs not just me being distractedâŚ
I usually play support so audio cues are very important
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Anyone experiencing issues with using the keybind for a voiceline, its like its not registering, i dont even get the âtoo many messages sentâ if I try to spam the voiceline. Some interesting facts, my friends can hear the voice spam but i cantâŚalready uninstalled and reinstalled, same issue.
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Lately Iâve been noticing a lot of audio dropping out, most notably enemy ults. In the past week alone Iâve been caught out by multiple flanking Genji and McCree ults that were triggered at close range, didnât overlap with any other ult callouts, and yet gave me no audio indication. The ult line plays fine in the kill-cam, but not consistently in the game itself.
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yeah I donât know why but they still havnât fixed the audio issues in the game, i promise youâre not the only one dealing with audio problems.
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Just got removed by roadhog walking right next to me. My conspiracy theory - they ignore this issue so garbage characters like junkrat reaper and roadhog to be viable.
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Iâm still having the footsteps issue after months of it. Got snuck up on by a reaper who was literally running and jumping behind me and never heard himâŚ
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I contacted them for support, they told me how to reset some things, and I havenât had an issue ever since. I was having intermittent audio failures. Some stuff you could hear, while other stuff you couldnât. e.g. I could always hear shooting, but sometimes foot steps, abilities, or those jump pads, I just couldnât hear, but only every few seconds.
But you wonât tell us what you did? Iâm ripping my hair off (whatâs left of it) with these sound issues. Just got killed by Mercy 'cos i didnât hear her pull ulti behind me, fly above me and shoot⌠Half of voice lines work, half donâtâŚ
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This game used to be amazing for directional sound, and wearing headphones could really help you avoid getting snuck up on. These days, you can barely tell where noises are coming from, and teammates are all louder than any enemies, whose footsteps you cant even hear most of the time!
Canât believe so many people are reporting issues and they still canât or wonât fix it 
Really tired of dying to flankers whoâve managed to get the drop on me because the audio isnât working like it should!!
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