All these posts about SR, yet when a person on the other team is one tier higher than the team your on, people complain they got a better team. Or when a smurf is on the enemy team, they complain. The fact is, if you played at the smurfs actual SR or above, you’d win anyways.
There are so many avenues to this game that are not understood at lower levels, that people think they are doing great, but are doing terrible. For example, you’re team just lost 4 people, and it’s you (Genji) and your support (Ana) and you both use your ults against the 6 people alive on the other team. If you kill 5 people, and you and your ana die, they still have one person. They won the team fight, you wasted your ults, and you lost that push. The genji would claim that he was carrying, when he was actually causing the loss, and the Ana would complain that the Genji didn’t kill 6 or peel for her. You could be more mechanically skilled than a higher tier, but losing more due to your decision making. Then when you watch the enemy Genji, you’d think your team mates are why you lost.
Playing with my lower skilled friends, they make snap decisions that can be high risk, high reward, and win a team fight. But they are making those decisions when it’s not needed. You could do less than usual and have a high % to win, but instead go for the risk play. A rein hiding for example. Instead of getting the play off, maybe they kill you, and you lose a key point when the enemy has spawn advantage.
Maybe you’re not focusing the same target as your tanks, and always trying to do 1 v 1 duels. Maybe you win that 50%, but a focused target is a dead target.
The point is, higher tier players have a better understanding of how to win (win conditions) and how not to lose. They understand what abilities need to be used by the enemy team to know which target to focus. They have a better understanding of when to ult and how to ult. While you might have better aim or be more mechanical, if you’re not processing all that information, you’re making it hard to win. That is why some games are easier (other team isn’t doing it either or worse) while others are more difficult (the enemy team is managing their abilities better and focusing more).
End result is, your SR is earned, the people you are playing against are more often than not your equals. And when you hit Elo Hell, you’re actually at your correct SR. The only way out is to learn the game better.