MASSIVE packet loss after verizon issue today?

Technical Support
1

Been having packet loss for the past 2-3 hours after this verizon issue finished, anyone else??

2

I’ve had the exact same problem. Dissapointed it’s still not fixed. I’ve contacted Blizzard about it and I’m currently awaiting a response. It’s probably with Verizon’s servers with Blizzard or something as it only affects Blizzard games.

3

Not noticing any issues on Central or West, but I’m on Spectrum. I think there’s still residual issues from Verizon/Level3 nodes that had problems earlier.

4

We’ve seen some issues with Verizon as of recently with our other games as well. Could you provide the details on this thread?

5 
TRACEROUTE:
traceroute to 74.110.151.126 (74.110.151.126), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.385 ms  0.377 ms  0.377 ms
 2  24.105.18.2 (24.105.18.2)  0.738 ms  0.832 ms  0.940 ms
 3  137.221.105.14 (137.221.105.14)  0.717 ms  0.769 ms  0.777 ms
 4  137.221.66.22 (137.221.66.22)  0.570 ms  0.589 ms  0.591 ms
 5  137.221.83.86 (137.221.83.86)  463.946 ms  586.681 ms  586.700 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  5.991 ms  6.383 ms  6.394 ms
 8  4-1-3.ear3.LosAngeles1.Level3.net (4.71.135.105)  5.983 ms  5.988 ms  5.441 ms
 9  ae-1-3501.edge7.LosAngeles1.Level3.net (4.69.219.41)  13.630 ms  13.706 ms  13.684 ms
10  TWC-level3-40G.Miami.Level3.net (4.68.62.182)  5.782 ms  5.811 ms  5.811 ms
11  ae199-21.RCMDVA-VFTTP-302.verizon-gni.net (100.41.22.167)  64.879 ms  64.897 ms  64.878 ms
12  pool-74-110-151-126.rcmdva.fios.verizon.net (74.110.151.126)  71.660 ms  68.436 ms  71.015 ms


26/08/2020 22:16:01 UTC
--------------------

MTR:
Start: Wed Aug 26 22:16:01 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.3   0.3   0.2   0.4   0.0
  2.|-- 24.105.18.2                                  0.0%    10    0.5   1.9   0.4   9.5   2.8
  3.|-- 137.221.105.14                               0.0%    10    0.8   0.8   0.6   1.1   0.0
  4.|-- 137.221.66.22                                0.0%    10    0.7   6.5   0.4  59.5  18.6
  5.|-- 137.221.83.86                                0.0%    10  1866. 763.6  77.0 1866. 602.8
  6.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                0.0%    10    5.9  11.6   5.9  58.1  16.4
  8.|-- 4-1-3.ear3.LosAngeles1.Level3.net            0.0%    10    5.6   5.8   5.3   8.3   0.7
  9.|-- ae-1-3501.edge7.LosAngeles1.Level3.net       0.0%    10    5.8   5.7   5.6   5.8   0.0
 10.|-- TWC-level3-40G.Miami.Level3.net              0.0%    10    5.7   7.7   5.6  24.5   5.9
 11.|-- ae199-21.RCMDVA-VFTTP-302.verizon-gni.net    0.0%    10   64.7  64.9  64.4  67.5   0.9
 12.|-- pool-74-110-151-126.rcmdva.fios.verizon.net  0.0%    10   70.7  70.7  69.3  71.7   0.6


26/08/2020 22:16:01 UTC
--------------------
6

Please post in the thread the staff linked to, not this one :slight_smile: