Maps, models, UI, audio unreliably loading; "Cannot load resources"; Repair/reinstall fixes nothing

melek-1325 · February 13, 2021, 6:35am

Hi folks,

As the title says, I recently have experienced several issues, making it tough to enjoy my evenings after work playing my favorite game. :’(

Some maps never load and I get infinite loading times. This started with Kings Row, and now it has spread to Rialto, Junkertown, and Havana.
In game, models, sound effects, and UI often do not load - leaving me in a bizarre, silent arena fighting points of light.
After quitting the game, the next time I hit ‘Play’ I often get the 'Could not locate resources (0xE00300E0)" error. Scan & Repair will usually bring the game back for at least one launch, but the game will break again. Sometimes, I get ‘Whoops! Looks like something broke. Give it another shot.’, but the game then lets me update and “works” (with the above issues).

Here is my system information and the things I have tried based on other peoples’ solutions:

Windows 10 Pro, 16gb Ram, i5-3570k, GTX 1060 6GB, 2 SSDs (128gb boot disk / 512gb data disk). All drivers definitely up to date. While trying to play, I have few background programs and plenty of RAM in Task Manager. This PC has worked with Overwatch for years.
The ‘Cannot locate resources’ error and model render errors have been happening with increasing frequency over the last month or two.
The map-loading/afk timeout issues surfaced only in the last couple weeks.
I have Scan/Repaired many times.
I have uninstalled and reinstalled, even to a different folder (cannot install to a different drive, my boot drive has <20GB free).
I have reinstalled ‘Battle.net’.
I have removed the ‘Overwatch’ folder from My Documents.
I have set ‘Run as Administrator’ in the Compatibility tab for Overwatch (and Battle.net).
I am using the lowest possible visual settings at my recommended screen resolution.
I have disabled Discord overlay and tried closing Discord (and other programs) altogether.
I have tried switching between ‘Borderless Windowed’ and ‘Fullscreen’ at various points during play.
I have removed/re-added Overwatch Firewall rules.
My UI is re-appearing (sometimes), so Alt-Z is not the reason THAT is happening.

~~I will add a comment with my DxDiag.txt.~~
The reply-limitation and character limits make posting my DxDiag.txt difficult, but here is the first part of it, once I have a reply let me know if it would help and I’ll reply with the rest:

Click for my DxDiag information PART 1 - System Info through Disk and Drives

------------------
System Information
------------------
      Time of this report: 2/12/2021, 22:21:25
             Machine name: KOKE
               Machine Id: {281EB199-CBEE-4C9C-9D0D-C602B8579C84}
         Operating System: Windows 10 Pro 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: To Be Filled By O.E.M.
             System Model: To Be Filled By O.E.M.
                     BIOS: BIOS Date: 02/21/12 17:06:30 Ver: 04.06.05 (type: BIOS)
                Processor: Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16280MB RAM
                Page File: 11605MB used, 10305MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 96 DPI (100 percent)
       System DPI Setting: 96 DPI (100 percent)
          DWM DPI Scaling: Disabled
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.0546 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
      Display Tab 3: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
        Sound Tab 6: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
           Card name: NVIDIA GeForce GTX 1060 6GB
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1060 6GB
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_32811462&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 14191 MB
    Dedicated Memory: 6052 MB
       Shared Memory: 8139 MB
        Current Mode: 1920 x 1080 (32 bit) (144Hz)
         HDR Support: Not Supported
    Display Topology: Extend
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.645508,0.330078), Green(0.309570,0.617188), Blue(0.152344,0.073242), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: 2460G4
          Monitor Id: AOC0001
         Native Mode: 1920 x 1080(p) (60.000Hz)
         Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
 Driver File Version: 27.21.0014.6140 (English)
      Driver Version: 27.21.14.6140
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False 
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 1/21/2021 4:00:00 PM, 1049032 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71E3E-5F43-11CF-2E60-8F121BC2D635}
           Vendor ID: 0x10DE
           Device ID: 0x1C03
           SubSys ID: 0x32811462
         Revision ID: 0x00A1
  Driver Strong Name: oem20.inf:0f066de38c1ebff8:Section044:27.21.14.6140:pci\ven_10de&dev_1c03
      Rank Of Driver: 00CF2001
         Video Accel: 
         DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460}  DXVA2_ModeMPEG2_VLD  {6F3EC719-3735-42CC-8063-65CC3CB36616}  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  {32FCFE3F-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  {20BB8B0A-97AA-4571-8E99-64E60606C1A6}  {15DF9B21-06C4-47F1-841E-A67C97D7F312}  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  {9947EC6F-689B-11DC-A320-0019DBBC4184}  {33FCFE41-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeVP9_VLD_Profile0  {6AFFD11E-1D96-42B1-A215-93A31F09A53D}  {914C84A3-4078-4FA9-984C-E2F262CB5C9C}  
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

           Card name: NVIDIA GeForce GTX 1060 6GB
        Manufacturer: NVIDIA
           Chip type: GeForce GTX 1060 6GB
            DAC type: Integrated RAMDAC
         Device Type: Full Device (POST)
          Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_32811462&REV_A1
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 14191 MB
    Dedicated Memory: 6052 MB
       Shared Memory: 8139 MB
        Current Mode: 1680 x 1050 (32 bit) (61Hz)
         HDR Support: Not Supported
    Display Topology: Extend
 Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
     Color Primaries: Red(0.639648,0.348633), Green(0.284180,0.617188), Blue(0.141602,0.067383), White Point(0.313477,0.329102)
   Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
        Monitor Name: Generic PnP Monitor
       Monitor Model: Hanns.G Hi221
          Monitor Id: HSD2469
         Native Mode: 1680 x 1050(p) (60.566Hz)
         Output Type: DVI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
      Advanced Color: Not Supported
         Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_d67c20d727d4578c\nvldumdx.dll
 Driver File Version: 27.21.0014.6140 (English)
      Driver Version: 27.21.14.6140
         DDI Version: 12
      Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 2.7
 Hardware Scheduling: Supported:True Enabled:False 
 Graphics Preemption: Pixel
  Compute Preemption: Dispatch
            Miracast: Not Supported
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Paravirtualization 
          Block List: No Blocks
  Catalog Attributes: Universal:False Declarative:True 
   Driver Attributes: Final Retail
    Driver Date/Size: 1/21/2021 4:00:00 PM, 1049032 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: {D7B71E3E-5F43-11CF-2E60-8F121BC2D635}
           Vendor ID: 0x10DE
           Device ID: 0x1C03
           SubSys ID: 0x32811462
         Revision ID: 0x00A1
  Driver Strong Name: oem20.inf:0f066de38c1ebff8:Section044:27.21.14.6140:pci\ven_10de&dev_1c03
      Rank Of Driver: 00CF2001
         Video Accel: 
         DXVA2 Modes: {86695F12-340E-4F04-9FD3-9253DD327460}  DXVA2_ModeMPEG2_VLD  {6F3EC719-3735-42CC-8063-65CC3CB36616}  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  {32FCFE3F-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  {20BB8B0A-97AA-4571-8E99-64E60606C1A6}  {15DF9B21-06C4-47F1-841E-A67C97D7F312}  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  {9947EC6F-689B-11DC-A320-0019DBBC4184}  {33FCFE41-DE46-4A49-861B-AC71110649D5}  DXVA2_ModeVP9_VLD_Profile0  {6AFFD11E-1D96-42B1-A215-93A31F09A53D}  {914C84A3-4078-4FA9-984C-E2F262CB5C9C}  
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
        D3D9 Overlay: Supported
             DXVA-HD: Supported
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 1
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

           Card name: Intel(R) HD Graphics 4000
        Manufacturer: Intel Corporation
           Chip type: Intel(R) HD Graphics Family
            DAC type: Internal
         Device Type: Full Device
          Device Key: Enum\PCI\VEN_8086&DEV_0162&SUBSYS_01621849&REV_09
       Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
 Device Problem Code: No Problem
 Driver Problem Code: Unknown
      Display Memory: 1792 MB
    Dedicated Memory: 32 MB
       Shared Memory: 1760 MB
        Current Mode: Unknown
         HDR Support: Unknown
    Display Topology: Unknown
 Display Color Space: Unknown
     Color Primaries: Unknown
   Display Luminance: Unknown
         Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
 Driver File Version: 10.18.0010.4358 (English)
      Driver Version: 10.18.10.4358
         DDI Version: 11.2
      Feature Levels: 11_0,10_1,10_0,9_3,9_2,9_1
        Driver Model: WDDM 1.3
 Hardware Scheduling: Supported:False Enabled:False 
 Graphics Preemption: DMA
  Compute Preemption: Thread group
            Miracast: Not Supported by WiFi driver
      Detachable GPU: No
 Hybrid Graphics GPU: Not Supported
      Power P-states: Not Supported
      Virtualization: Not Supported
          Block List: DISABLE_HWSCH
  Catalog Attributes: N/A
   Driver Attributes: Final Retail
    Driver Date/Size: 12/20/2015 4:00:00 PM, 11157656 bytes
         WHQL Logo'd: Yes
     WHQL Date Stamp: Unknown
   Device Identifier: Unknown
           Vendor ID: 0x8086
           Device ID: 0x0162
           SubSys ID: 0x01621849
         Revision ID: 0x0009
  Driver Strong Name: oem77.inf:5f63e53413eb6103:iIVBD_w10:10.18.10.4358:pci\ven_8086&dev_0162
      Rank Of Driver: 00D12001
         Video Accel: Unknown
         DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  {E07EC519-E651-4CD6-AC84-1370CCEEC851}  {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89}  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  {97688186-56A8-4094-B543-FC9DAAA49F4B}  {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27}  {FFC79924-5EAF-4666-A736-06190F281443}  {F416F7BD-098A-4CF1-A11B-CE54959CA03D}  {49761BEC-4B63-4349-A5FF-87FFDF088466}  
      Deinterlace Caps: n/a
        D3D9 Overlay: Unknown
             DXVA-HD: Unknown
        DDraw Status: Enabled
          D3D Status: Enabled
          AGP Status: Enabled
       MPO MaxPlanes: 0
            MPO Caps: Not Supported
         MPO Stretch: Not Supported
     MPO Media Hints: Not Supported
         MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
 PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18498892&REV_1003
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: RTKVHD64.sys
         Driver Version: 6.0.1.7541 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 6/17/2015 4:00:00 PM, 4496600 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Logitech G432 Gaming Headset)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: USB\VID_046D&PID_0A9C&REV_2060&MI_00
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: USBAUDIO.sys
         Driver Version: 2020.12.9988.0 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/19/2020 4:00:00 PM, 210432 bytes
            Other Files: 
        Driver Provider: Logitech
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18498892&REV_1003
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: RTKVHD64.sys
         Driver Version: 6.0.1.7541 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 6/17/2015 4:00:00 PM, 4496600 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Steam Streaming Microphone)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: ROOT\SteamStreamingMicrophone
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: SteamStreamingMicrophone.sys
         Driver Version: 8.33.15.17 ()
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/27/2017 4:00:00 PM, 40736 bytes
            Other Files: 
        Driver Provider: Valve Corporation
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (Steam Streaming Speakers)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: ROOT\SteamStreamingSpeakers
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: SteamStreamingSpeakers.sys
         Driver Version: 17.56.13.764 ()
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/19/2017 4:00:00 PM, 40736 bytes
            Other Files: 
        Driver Provider: Valve Corporation
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: VoiceMeeter Input (Voicemod Virtual Audio Device (WDM))
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: *VMDriver
        Manufacturer ID: N/A
             Product ID: N/A
                   Type: N/A
            Driver Name: vmdrv.sys
         Driver Version: 2020.9.25.0 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 9/24/2020 4:00:00 PM, 48136 bytes
            Other Files: 
        Driver Provider: Voicemod
         HW Accel Level: Emulation Only
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Blue Snowball)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: CMUSBDAC.sys
         Driver Version: 10.0.12.9 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/28/2016 4:00:00 PM, 3792904 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (HD Pro Webcam C920)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 13.80.853.0 (English)
      Driver Attributes: Final Retail
          Date and Size: 10/21/2012 4:00:00 PM, 210432 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (Logitech G432 Gaming Headset)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 2020.12.9988.0 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/19/2020 4:00:00 PM, 210432 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: VoiceMeeter Output (Voicemod Virtual Audio Device (WDM))
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: vmdrv.sys
         Driver Version: 2020.9.25.0 (English)
      Driver Attributes: Final Retail
          Date and Size: 9/24/2020 4:00:00 PM, 48136 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

---------------------
Video Capture Devices
Number of Devices: 2
---------------------
           FriendlyName: HD Pro Webcam C920
               Category: Camera
           SymbolicLink: \\?\usb#vid_046d&pid_082d&mi_00#8&1b5766a4&0&0000#{e5323777-f976-4f5b-9b55-b94699c46e44}\global
               Location: n/a
               Rotation: n/a
           Manufacturer: Logitech
             HardwareID: USB\VID_046D&PID_082D&REV_0011&MI_00,USB\VID_046D&PID_082D&MI_00
             DriverDesc: HD Pro Webcam C920
         DriverProvider: Logitech
          DriverVersion: 1.3.89.0
      DriverDateEnglish: 10/24/2018 00:00:00
    DriverDateLocalized: 10/24/2018 12:00:00 AM
                Service: usbvideo
                  Class: Image
          DevNodeStatus: 180200A[DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {968F3D0C-913E-5537-A72D-5F0FB67C762E}
            ProblemCode: No Problem
  BusReportedDeviceDesc: HD Pro Webcam C920
                 Parent: USB\VID_046D&PID_082D\8FBF369F
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\usbvideo,\Driver\usbccgp
      ContainerCategory: Imaging
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: n/a

           FriendlyName: DroidCam Source 3
               Category: Camera
           SymbolicLink: \\?\root#media#0000#{65e8773d-8f56-11d0-a3b9-00a0c9223196}\global
               Location: n/a
               Rotation: n/a
           Manufacturer: Dev47Apps.com
             HardwareID: droidcamvideo
             DriverDesc: DroidCam Source 3
         DriverProvider: Dev47Apps.com
          DriverVersion: 10.50.0.0
      DriverDateEnglish: 9/9/2020 00:00:00
    DriverDateLocalized: 9/9/2020 12:00:00 AM
                Service: DroidCamVideo
                  Class: MEDIA
          DevNodeStatus: 180200B[DN_ROOT_ENUMERATED|DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
            ContainerId: {00000000-0000-0000-FFFF-FFFFFFFFFFFF}
            ProblemCode: No Problem
  BusReportedDeviceDesc: n/a
                 Parent: HTREE\ROOT\0
      DriverProblemDesc: n/a
           UpperFilters: n/a
           LowerFilters: n/a
                  Stack: \Driver\ksthunk,\Driver\DroidCamVideo,\Driver\PnpManager
      ContainerCategory: n/a
          SensorGroupID: n/a
                   MFT0: n/a
                   DMFT: n/a
    CustomCaptureSource: n/a
  DependentStillCapture: n/a
     EnablePlatformDMFT: n/a
              DMFTChain: n/a
 EnableDshowRedirection: n/a
     FrameServerEnabled: n/a
        AnalogProviders: n/a
             ProfileIDs: n/a

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: Wacom Tablet
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x0357
        FF Driver: n/a

      Device Name: Blue Snowball
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x0005
        FF Driver: n/a

      Device Name: G Pro Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC085
        FF Driver: n/a

      Device Name: G432 Gaming Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A9C
        FF Driver: n/a

      Device Name: G Pro Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC085
        FF Driver: n/a

      Device Name: G432 Gaming Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A9C
        FF Driver: n/a

      Device Name: G Pro Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC085
        FF Driver: n/a

      Device Name: G432 Gaming Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A9C
        FF Driver: n/a

      Device Name: G Pro Gaming Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC085
        FF Driver: n/a

      Device Name: G432 Gaming Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A9C
        FF Driver: n/a

      Device Name: Wacom Tablet
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x0357
        FF Driver: n/a

      Device Name: Wacom Tablet
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x056A, 0x0357
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

      Device Name: USB Keyboard
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC31C
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E2D
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 12/7/2019 01:07:56, 528184 bytes
| Driver: usbd.sys, 12/7/2019 01:07:56, 33080 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 12/7/2019 01:07:56, 528184 bytes
| | Driver: usbd.sys, 12/7/2019 01:07:56, 33080 bytes
| | 
| +-+ USB Composite Device
| | | Vendor/Product ID: 0x056A, 0x0357
| | | Location: Port_#0002.Hub_#0005
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 9/8/2020 15:39:22, 185664 bytes
| | | 
| | +-+ Wacom Tablet
| | | | Vendor/Product ID: 0x056A, 0x0357
| | | | Location: 0000.001a.0000.001.002.000.000.000.000
| | | | Matching Device ID: USB\VID_056A&PID_0357&MI_00
| | | | Upper Filters: mshidkmdf
| | | | Service: WacHidRouterPro
| | | | Driver: wachidrouter.sys, 9/17/2020 17:53:16, 127512 bytes
| | | | Driver: wdfcoinstaller01011.dll, 3/4/2020 04:54:40, 1804784 bytes
| | | | 
| | | +-+ HID-Compliant Mouse
| | | | | Vendor/Product ID: 0x056A, 0x0357
| | | | | Matching Device ID: HID\VID_056A&PID_0357&MI_00&Col01
| | | | | Upper Filters: wacomrouterfilter
| | | | | Service: mouhid
| | | | | Driver: wacomrouterfilter.sys, 9/17/2020 17:53:16, 28680 bytes
| | | | | Driver: mouhid.sys, 12/7/2019 01:07:56, 35328 bytes
| | | | | Driver: mouclass.sys, 12/7/2019 01:07:56, 67600 bytes
| | | | | Driver: wdfcoinstaller01011.dll, 3/4/2020 04:54:40, 1804784 bytes
| | | | 
| | +-+ Wacom Tablet
| | | | Vendor/Product ID: 0x056A, 0x0357
| | | | Location: 0000.001a.0000.001.002.000.000.000.000
| | | | Matching Device ID: USB\VID_056A&PID_0357&MI_02
| | | | Upper Filters: mshidkmdf
| | | | Service: WacHidRouterPro
| | | | Driver: wachidrouter.sys, 9/17/2020 17:53:16, 127512 bytes
| | | | Driver: wdfcoinstaller01011.dll, 3/4/2020 04:54:40, 1804784 bytes
| | | | 
| | | +-+ HID-Compliant Mouse
| | | | | Vendor/Product ID: 0x056A, 0x0357
| | | | | Matching Device ID: HID\VID_056A&PID_0357&MI_02&Col01
| | | | | Upper Filters: wacomrouterfilter
| | | | | Service: mouhid
| | | | | Driver: wacomrouterfilter.sys, 9/17/2020 17:53:16, 28680 bytes
| | | | | Driver: mouhid.sys, 12/7/2019 01:07:56, 35328 bytes
| | | | | Driver: mouclass.sys, 12/7/2019 01:07:56, 67600 bytes
| | | | | Driver: wdfcoinstaller01011.dll, 3/4/2020 04:54:40, 1804784 bytes
| 
+ USB Root Hub (USB 3.0)
| Vendor/Product ID: 0x8086, 0x1E31
| Matching Device ID: USB\ROOT_HUB30
| Service: USBHUB3
| Driver: USBHUB3.SYS, 8/8/2020 00:17:39, 647992 bytes
| 
+-+ USB Composite Device
| | Vendor/Product ID: 0x046D, 0xC085
| | Location: Port_#0004.Hub_#0003
| | Matching Device ID: USB\COMPOSITE
| | Service: usbccgp
| | Driver: usbccgp.sys, 9/8/2020 15:39:22, 185664 bytes
| | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC085
| | | Location: 0000.0014.0000.004.000.000.000.000.000
| | | Matching Device ID: USB\Class_03&SubClass_01
| | | Service: HidUsb
| | | Driver: hidusb.sys, 12/7/2019 01:07:56, 44032 bytes
| | | Driver: hidclass.sys, 12/7/2019 01:07:56, 225792 bytes
| | | Driver: hidparse.sys, 12/7/2019 01:07:56, 46080 bytes
| | | 
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC085
| | | | Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 12/7/2019 01:07:56, 35328 bytes
| | | | Driver: mouclass.sys, 12/7/2019 01:07:56, 67600 bytes
| | | 
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC085
| | | Location: 0000.0014.0000.004.000.000.000.000.000
| | | Matching Device ID: USB\Class_03
| | | Service: HidUsb
| | | Driver: hidusb.sys, 12/7/2019 01:07:56, 44032 bytes
| | | Driver: hidclass.sys, 12/7/2019 01:07:56, 225792 bytes
| | | Driver: hidparse.sys, 12/7/2019 01:07:56, 46080 bytes
| | | 
| | +-+ HID Keyboard Device
| | | | Vendor/Product ID: 0x046D, 0xC085
| | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | Service: kbdhid
| | | | Driver: kbdhid.sys, 12/7/2019 01:07:56, 46592 bytes
| | | | Driver: kbdclass.sys, 12/7/2019 01:07:56, 71480 bytes
| 
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: USB\ROOT_HUB20
| Service: usbhub
| Driver: usbhub.sys, 12/7/2019 01:07:56, 528184 bytes
| Driver: usbd.sys, 12/7/2019 01:07:56, 33080 bytes
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: USB\Class_09
| | Service: usbhub
| | Driver: usbhub.sys, 12/7/2019 01:07:56, 528184 bytes
| | Driver: usbd.sys, 12/7/2019 01:07:56, 33080 bytes
| | 
| +-+ USB Composite Device
| | | Vendor/Product ID: 0x046D, 0xC31C
| | | Location: Port_#0005.Hub_#0006
| | | Matching Device ID: USB\COMPOSITE
| | | Service: usbccgp
| | | Driver: usbccgp.sys, 9/8/2020 15:39:22, 185664 bytes
| | | 
| | +-+ USB Input Device
| | | | Vendor/Product ID: 0x046D, 0xC31C
| | | | Location: 0000.001d.0000.001.005.000.000.000.000
| | | | Matching Device ID: USB\Class_03&SubClass_01
| | | | Service: HidUsb
| | | | Driver: hidusb.sys, 12/7/2019 01:07:56, 44032 bytes
| | | | Driver: hidclass.sys, 12/7/2019 01:07:56, 225792 bytes
| | | | Driver: hidparse.sys, 12/7/2019 01:07:56, 46080 bytes
| | | | 
| | | +-+ HID Keyboard Device
| | | | | Vendor/Product ID: 0x046D, 0xC31C
| | | | | Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| | | | | Service: kbdhid
| | | | | Driver: kbdhid.sys, 12/7/2019 01:07:56, 46592 bytes
| | | | | Driver: kbdclass.sys, 12/7/2019 01:07:56, 71480 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 01:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 01:07:56, 71480 bytes
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: HID_DEVICE_SYSTEM_KEYBOARD
| Service: kbdhid
| Driver: kbdhid.sys, 12/7/2019 01:07:56, 46592 bytes
| Driver: kbdclass.sys, 12/7/2019 01:07:56, 71480 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 12/7/2019 01:07:56, 35328 bytes
| Driver: mouclass.sys, 12/7/2019 01:07:56, 67600 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: HID_DEVICE_SYSTEM_MOUSE
| Service: mouhid
| Driver: mouhid.sys, 12/7/2019 01:07:56, 35328 bytes
| Driver: mouclass.sys, 12/7/2019 01:07:56, 67600 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 12.0 GB
Total Space: 113.9 GB
File System: NTFS
      Model: SPCC Solid State Disk

      Drive: E:
 Free Space: 0.1 GB
Total Space: 0.1 GB
File System: NTFS
      Model: WDC WD5000LPVX-22V0TT0

      Drive: F:
 Free Space: 230.4 GB
Total Space: 458.4 GB
File System: NTFS
      Model: WDC WD5000LPVX-22V0TT0

Thanks so much for your time, I am usually pretty good at troubleshooting but I really need help on this one.

Nicole-1893 · February 13, 2021, 7:27am

In order for drives to run properly, you need to keep 15% free. At a minimum you’d want 12%, but you’d probably start seeing issues if you don’t reboot often.

Because of the error you’re getting, I’m wondering if your hard drive is on its deathbed. I do see some other things that can offer trigger issues, like Wacom tablets confusing the Windows output (unplugging may help) and VoiceMeter is sometimes a culprit as well.

Instead of posting the rest of the DxDiag, please post it all together on Pastebin.com and link us here in a reply.

melek-1325 · February 13, 2021, 8:33am

Thanks for the response!

My C drive has hovered between 8-12 GB free for about a year, I can work on getting that up to ~20GB but since its been that way awhile I’m doubtful that is the problem by itself. However, your deathbed comment sadly might be right - both my SSDs are quite old.

My Wacom has been installed a long time, but VoiceMeter (via VoiceMod) is definitely a new piece of software I installed recently and didn’t consider - I could try disabling the virtual mic while not in use to see if that helps.

Here is the full DxDiag.txt: https://pastebin.com/23Es2kZP

Thanks again, you gave me some things to try - and definitely looking for any more ideas you might have after seeing the whole diagnostic!

Nicole-1893 · February 13, 2021, 11:29am

Unfortunately, I only saw the addition of some app crashes (which could be the hard drive or the RAM) and some Windows updates errors.

Kaldraydis-1147 · February 13, 2021, 3:39pm

Hey there!

Disabling the VoiceMod temporarily and disconnecting the Wacom tablet physically are great things to test in this case. Though targeting any other running background applications may help even if they don’t seem related. For example if Photoshop was running in the background while gaming it may consume resources from the GPU! Similarly, a security program might block the game’s ability to read data from the drive.

It might also be good to test reinstalling the game to a different storage device if that is possible. Though I noticed C has limited disk space so I wasn’t sure if there were any other available devices to test with. This would be more of a hardware test since our problem is related to loading resources.

Hope the info helps. Let us know how things go!

melek-1325 · February 14, 2021, 3:47am

So after trying the above along with a CHKDSK, my Battle.net wouldn’t even open Overwatch - it just said ‘Initializing…’ forever in the update status. I tried an SFC run and a few other fixes, cleared out more of my C drive, and totally removed Battle.net and Overwatch from the machine. I reinstalled Bnet onto the C drive (which now has >15% free space).

Sadly, now the drive is stuck at 100% activity, and windows is crawling. The data disk writing only a few megabytes per second, and re-installing Overwatch has been a very slow day-long process. In the Event viewer, I’m seeing thousands of ‘Bad Block’ errors on the disk.

I’ve ordered a new SSD. I’m hopeful that I’ll be able to get my important data off of this one before it completely dies, but I think that short of a major driver issue I somehow have missed, I don’t know what else could be causing this kind of behavior.

Hopefully I’ll be able to get Overwatch working on the new disk. If I learn anything new I’ll let you know!

Nicole-1893 · February 14, 2021, 5:22am

That is the behavior of a dying drive. I have a media drive dying right now, and while I was able to get some stuff off it, other things wouldn’t start moving.

melek-1325 · February 14, 2021, 8:22pm

An update - Removing Battle.net, Overwatch, and all related caches/files seemed to force a true redownload of Overwatch that finally worked. It took a long time on my dying drive but after a few hours it completed, the drive activity lowered back to normal, and I was able to try it out.

The process overall worked - I’m able to play without AFK timeouts and the rendering - while still slow (points of light/no models for a few minutes at the beginning of some matches) it is tolerable, and this will tide me over until new hardware arrives.

Thanks for all your helpful feedback, kept me motivated to stick it through

PapaXilion-2349 · March 7, 2021, 1:08am

Not to necro an older thread but I am experiencing the exact same issues (save for my disk going 100%), but otherwise the issues are an exact copy of what I’m experiencing. Slow loading, models sometimes being a ball of light, random pause in the loading of maps, crosshair suddenly being gone for a little while.

I am sure my harddrive is not dying, but otherwise my issues are an exact copy. Should I make a separate topic?

Kaldraydis-1147 · March 7, 2021, 6:58pm

Hey there,

It is an older thread but it’s within 20 days so I’m personally fine with it if it’s the same topic. Thanks for reaching out! We’re always happy to help regardless <3

Do you have any other storage drive to test the game installation on? C, D, E, F, etc. If not it’s totally ok but that would be the easiest way to verify an issue with the storage device vs other types of issues.

Let us know how things go. Cheers!

PapaXilion-2349 · March 7, 2021, 10:00pm

Figured I’d give that a try (moved it from D:\ to C:) and it worked like a charm… still I feel my D-drive works like magic with everything else but Overwatch… could it be anything else? If not I’ll just keep a good eye on the drive

Kaldraydis-1147 · March 7, 2021, 10:04pm

Huzzahs are in order! Huzzah!

Possibly a bad sector or corrupted data. We have a bit of info on troubleshooting drives here. Though if the problem is only with a specific part it may be better to discuss it with a local PC technician (or replace the device, whichever you deem more cost effective. Though neither is 100% necessary if it’s working on the other drive). Our ability to assist with hardware is limited since we are an online service. ><

Super glad things went well. Cheers!

PapaXilion-2349 · March 7, 2021, 11:36pm

Fair enough. Thanks for your swift responses! Have a digi-cuppa coffee!