There is a reason why our profiles are hidden now. So toxic players can’t demand other players to stick to their most played heroes.
If a flex players has the most hours on Mercy because no one else wants to play healer, don’t you think he would like to play other characters as well without having a toxic teammate demanding that he should stick to mercy because he’s a Mercy main based on his profile? Well, now he can without others telling him otherwise.
Now if you want to know their most played heroes do you have to ask them.