[Main Thread] Middle East Servers - High Latency

Hi there fellas :slight_smile:

I’m Ali and I play Overwatch from Iran (lots of us are) and after Echo update (as you know) middle east servers in Bahrain went live.

and I say THANKS BLIZZARD FOR HAVING MIDDLE EAST SERVERS AND SUPPORT

1. first of all I have 2 Q:

:interrobang:why all pages of blizzard-me in social media are just focus Arabic content? middle east is like Pakistan, Iran, Afghanistan, etc… and millions are not speak Arabic (i respect ma Arab bros and sisters just a question)

:grey_question:second Q: do all blizzard games and Activision games gonna get the middle east servers?

2. there is a weird problem now for Middle east servers! my latency (ping) to Bahrain servers (setting it manually) in custom match is 150 to 170! but when i finding a match normally (qp, comp etc), game uses EU servers for me that usually give me a 120 latency -lately 115- ! (i think it uses France or Netherlands servers)
Bahrain is our neighbor but the ping is higher than EU servers?
do not not the new servers made for a better connection and fair gaming?
how is the problem should be solved?!
(sry for ma bad English)

regards
Ali

8 Likes

Same problem from lebanon 80ms -->130ms

1 Like

I also have abnormally high ping (140-200 ms) to the Bahrain server despite living in Kuwait. I did all the technical support steps and they did not help. I ran the pathping and traceroute tests to the IP of the server as well as the looking glass thing. I will put the results below. My ISP is Fasttelco.

PATHPING RESULTS:
pastebin. com/a1iGgZGN

TRACEROUTE RESULTS:
pastebin. com/irnjE20T

LOOKING GLASS MTR TEST Results:
pastebin. com/rASZJRUm

Please help me solve this problem asap. I was excited to finally play on low ping. Thanks.

1 Like

nobody in blizzard wants to reply to this?

:thinking:

I would suspect Blizzard employees read the General Discussion forum only sporadically, since there’s an overwhelming amount of posts (and of those, mostly calls for nerfs and whining… :P)

The Technical Support forum may be a better place for this issue, but I see there are already several threads on ME servers.

1 Like

Congratulations on the ME servers! Hopefully we can pray for South African servers, not a single African server exists, having to play with 250ms to a server half way across the world is really not enjoyable by any stretch of the imagination. But I am and always will be a fan.

1 Like

You might have a higher chance to get a response if you post this in the Support Forum:

1 Like

thank you guys i will move it to technical \

1 Like

ok so i found out the problem with the high ping on ME servers because i’m form ME and i was getting 130-140 ping on ME while on EU i was getting 85-90 ( i don’t know how that’s even possible ) i used a program called WTfast it looked like a classic scam program but it lower my ping on ME by making the pathing to the server better the program is not a fix because you have to pay for it now i need help to make the pathing to the server better i just don’t know how to do that some of my friends are getting this problem and some don’t if anyone knows how to get the pathing without using this program it would be a big help if you replay for more info look at my post High ping on middle east servers but im form middle east?

2 Likes

WTFast is basically a VPN but more for gaming instead of business or privacy concerns. They use their own routing tables instead of the ones your internet service provider normally uses. If those are working to resolve the issue, it means routing changes made by the ISP are the root cause of the issue.

The ultimate solution would be for the Internet Service Provider to update their routing tables. Though keep in mind this can be a lengthy process for them to do. Especially under current circumstances related to the pandemic.

In any case it never hurts to ask them to escalate the issue internally. Be sure that, when speaking with them, you let them know that the VPN (wtfast) service resolved the issue.

Hope the info helps. Cheers!

4 Likes

its really weird that my friend has the same ISP but his routing is fine and mine isn’t btw i have some friends that have the issue in the same city that my friend who dose not have the issue in so its kinda weird FYI ( they both have the same ISP)

1 Like

what a wired situation we have here DUDE… Its helariuos and sad!

It is actually really pissing me off, I worked this season really hard on my SR. And the next thing that happens is that Blizzard decided to connect me to the Middle East with 200ms ping, LIKE WE HAVE NO SERVERS IN The Netherlands, France, UK, Germany.

I lost so much because of lag and high ping spikes, but yet they are waiting on people to get tilted or something to come with a fix. EU Costumer Support is not responding.

I can’t ask for a refund for the SR I lost because of their fault. So I guess I have to deal with it.

1 Like

Did you fix it or not yet?

I’m currently in Afghanistan and when i play my ping would be around 130-170. Is there way to lower my ping here? Any gaming booster yall recommend?

1 Like

Thank you for your reports! I’ve changed the thread to get more traction here. We’ve informed our team of the high latency issues on MES, so hopefully we’ll have more information or an update on the high latency issues soon.

In the mean time, if our team requests or ask for this information, let’s get ahead of the game and gather a WinMTR file until the problem occurs for 10 to 15 minutes. Copy and paste the text file created and paste it between two ~~~ like so:

~~~
WinMTR Here
~~~

If you have issues pasting here, use Pastebin and post the end of the link. (ie. 123456 for pastebin.com/123456)

Your reports and the requested information are greatly appreciated :slight_smile:

2 Likes

DUDE your ping from Afghanistan is the same from Iran (that is more closer to EU) that is too good

but if you mean to me server i dont know how much it should be


رفیق پینگ شما که از افغانستان با بیشتر ایرانی‌ها یکیه
خیلی خوبه که
اما نسبت به سرور میدل ایست اگر منظورته نمیدونم باید چقدر باشه

Ok this is what you want


|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  253 |  253 |    0 |    0 |    2 |    1 |
|              84-235-127-17.saudi.net.sa -    0 |  253 |  253 |    7 |    9 |   49 |    7 |
|                           10.188.197.26 -    0 |  253 |  253 |    7 |    9 |   41 |    8 |
|                           10.188.197.21 -    0 |  253 |  253 |    7 |    9 |   42 |    7 |
|                          10.188.199.113 -    0 |  253 |  253 |    7 |    9 |   41 |    9 |
|                           188.116.250.9 -    0 |  253 |  253 |   30 |   35 |  103 |   30 |
|                       uae-ix.amazon.com -    0 |  253 |  253 |   30 |   31 |   57 |   31 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   51 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

1 Like

Thanks Caterpepi
hope this thread helps everyone

If you mean testing the middle east server (that for me the game does not runs on it) i forced a custom match to be on Bahrain data center, this is the result! (the latency on this sever 2 days before was 150, now its on 230!) :

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           Broadcom.Home -    0 |  995 |  995 |    0 |    0 |    3 |    2 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                            78.38.241.66 -    0 |  995 |  995 |   21 |   23 |  421 |   23 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                       decix2.amazon.com -    0 |  995 |  995 |   92 |   96 |  492 |   98 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                             54.239.5.24 -    1 |  991 |  990 |  213 |  217 |  621 |  217 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  200 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

if you mean to test the regular server that game runs on it, here it is (i think its north EU server and the latency is 113-125):

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                           Broadcom.Home -    0 |  803 |  803 |    0 |    0 |    3 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                            78.38.241.50 -    1 |  800 |  799 |   21 |   23 |   57 |   22 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|     et-5-0-1-0.ffttr6.-.opentransit.net -    0 |  803 |  803 |   88 |   91 |  144 |   90 |

|           blizzard-2.gw.opentransit.net -    0 |  803 |  803 |   93 |   98 |  202 |   94 |

|                           137.221.80.35 -    0 |  803 |  803 |   95 |   98 |  172 |   96 |

|         et-0-0-2-br01-eqpa4.as57976.net -    0 |  781 |  781 |   97 |  156 | 4399 |  150 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |  161 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Regards

Hello Blizzard
Before i was playing on EU 100 to 120 max ping
now on mid east servers i got more than 130 ping
idk how to fix if any one can help plz

1 Like