I dont know exactly what time they sent you that message but im exactly 20mins into my ban so unless they fixed it literally right after it happened to me…its sure not fixed. Because I pretty much came straight to the forums after it happened to see if there was talk about it.
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The issue clearly isn’t fixed if people are still posting about it here and on Reddit last few hours… Looks like Blizz CS finally confirmed the developers know about a game breaking feature and still haven’t addressed it yet. I don’t know what’s more upsetting, the fact they know about it and don’t warn community or that they ignore all affected players with large penalties and bans.
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yep, not fixed at all. just logged on and tried to queue, got stuck on entering game. tried to close app and reload fast hoping for that to work, but i don’t even get the chance to rejoin. same thing happened to my friend last night. wish they would make an official acknowledgment
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Checking out some replies from the Blizzard Customer Support Twitter and their responses to people asking for help with the ‘applying update’ bug – this response says fixing people’s unjust suspensions “isn’t something Support has any involvement with” 
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I want to call them out here - as Emongg has a video on youtube where he was put against a Widow that was clearly hacking. After he reported the user he got a fancy pop-up that I doubt any of us regular customers have seen. His SR was restored for the match. So, I call bs on their claim that they aren’t able to give SR back to customers. It’s just that we don’t matter as much, and that’s the reality.
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: The Competitive Bugs Megathread. I put your thread under: Competitive Match Disconnection And Ban. Please help in spreading the word about this megathread and other related threads regarding these issues.
Could you provide the link for that video? If that really is true, then it’s ridiculous that the Devs can’t implement that system capacity for the rest of us regular players too. We need to complain more on the forums and get them to implement that for everyone who was unfairly penalized for these system bugs.
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it is NOT FIXED, just happened to me now, suspended for 12 mins…FIX YOUR GAME BLIZZARD
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It was a couple years ago now, and when I brought it up during one of his live streams on Twitch he flamed me, asked me to provide proof (I did) then he kept flaming me, allowed his followers to flame me as well. So, not going to provide a link, because I don’t want to give him more views/engagements, and I just don’t feel like going through years worth of his YouTube videos looking for it. You, and others are welcome to look for it though. I get people aren’t going to believe me, and that’s fine.
(update with video)
Okay, it wasn’t so hard to find - Youtube >“the MOST BLATANT CHEATER in overwatch (BANNED LIVE ON STREAM)” @4:45 you see a pop-up that says “Your previous game has been cancelled and no win or loss will be recorded for either team” – he & his community argued with me in his chat over if he got SR back or not. If the game was essentially “deleted” after he lost due to a cheater, then SR was restored for him, no?
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I’m banned for 8 hours wtf !!! How is it my fault I got it twice in a row and once the next day. It shouldn’t be fair
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Stay off of comp for now your next ban will be for 20 hours and the one after a 2 month
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I mean the department is kind of a joke all together. In my mind it’s not that hard to put a halt on competitive matches as a whole for a few days as they fix the issue, not only that but directly lying to the player base saying it’s fixed when it clearly isn’t, that and saying basically “oh you’re suspended for our game-breaking mistake??? LOL make another account and buy all your skins again gg ez money.” Like as someone in the field of SWE and CS the bugs and faults im seeing are complete jokes.
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think it’s related to the issue of the start of the season. because yesterday i got a ranked update like you first login into ranked after the start of the season. then after that que’d for a ranked game and got the apply update and got a ban for 15 min . My other account is not affected so it isn’t the game itself.
edit: got it right now in QP so it isn’t just ranked
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Just a quick idea: has anyone had this happening after succesfully playing one match? I’ve always had it happen at the first game when I start overwatch.
So: play quickplay first, after that play comp.
Or is there someone that can disprove my theory?
Chances are if you’re here, then you’ve encountered this issue as well. I have had this happen twice within the past week. Seems to happen on the first match that I try to load into. (Unfortunately they were both comp games on my main.) Hoping this issue gets resolved soon, if anyone finds a fix for this in the meantime that would be fantastic!
Yeah, so I’m thinking: don’t let a comp match be your first match. Maybe that’s a workaround.
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Well, i see only 1 solution, create new account, and play on it. Cause your rank you will get fast with recent changes to ranked, game is “free”, and the only issue is your cosmetics. Ofc, there is one more solution, it’s just quitting playing game that gives you timeouts because of devs.
we need a REAL response from blizzard about this
and by response i mean a HOTFIX
something is broken!!!
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I ran into this issue myself. I like this game a lot, but this BS has me considering quitting the game for the first time in years. There are other options out there… Do what you will, or won’t for that matter Blizz, but I highly doubt I’m the only one feeling this way. We pay you; it’s your job to fix it if you want to keep your customers, even if it’s hard.
How infuriating is it to continually support a game and developer, buy all their battlepasses, but they will not revert game bans caused by their own incompetency’s? People have been banned for the entire season because of this. How is one to finish their battlepass without playing competitive? I personally have not played quick play since 2018 and can’t play more than a couple arcade games without feeling like I’m wasting time.
At this point I’m too afraid to play this game until I check out the forums and don’t see dozens of “applying update error” threads on the front page.
This is extremely unacceptable as a paying customer and the response is a slap in the face to all of us who got a ban. It sounds like Blizzard needs to work on a system that will know to determine if a leaver left on their own term or because Blizzards game doesn’t let them in.
Completely unacceptable response to a literal game breaking bug caused by their own update.
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I replied to my ticket asking if they have any plans to announce this as a known issue, or if they could let us know when they officially have it fixed so it’s safe to play competitive, and got a copy-paste response that doesn’t seem to acknowledge any of my follow-up questions. Copy-paste response doubles down on their plans to not overturn any leaver penalties or loss of rank, and says that there IS a hotfix update our clients are supposedly patching when we get the “Apply Update” bug. (Emphasis mine)
Greetings,
I understand that Overwatch is having an issue with applying updates which is causing issues while trying to play matches. I understand how frustrating it can be when the game servers have been hotfixed, but your game client hasn’t been patched yet. Our team is currently investigating this problem, and we have received reports of it. In the meantime, please try these steps to see if they help:
Join the practice range to pick up the update.
Close and restart Overwatch.
Confirm the issue is resolved by joining an unranked game.Please know that Customer Support is unable to remove any penalties or revert any loss of rank. We apologize for any inconvenience this issue may have caused, and we appreciate your patience while our developers work to resolve it.
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