Lucio's owl emote bug exchange

Because I brought 300 owl tokens can I either get the emote or exchange for 20 summer boxes pls? Id rather something happen because I wasted £13 if nothing happens

You can actually request to make a refund by starting here:

Please make sure in the web ticket description that you specifically specify this refund request is due to the Lucio Dance Emote bug and to refer the following link in the description:

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