Hi there Renan003,
In this case we have seen a few threads that say Razer Chroma is causing FPS drops. With no system files, I am just taking a shot in the dark here. We have steps on how to remove them here.
If this does not help, please get back to us with a DxDiag. It will let us see in to the system and maybe spot something else that could cause this issue.
DxDiag:
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save
- Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “code” button (</>). That’ll make the information much more readable.
If you are unable to post this, you can use pastebin.com as It is a bunch of information.
(provide the code from the pastebin link - the bold portion of this example: https://pastebin.com/ Qk28Ed1P)
/Nathardrick