Nine megathreads. Literally millions of posts. All of them complaining about the same things:
“The rework killed the fun of playing Mercy. We want her to be interesting to play again. Her E and Q are un-fun. We want a higher skill ceiling.”
And finally, the devs have responded:
They either completely missed the point, or just don’t care.
Screw pick/win rates!! It’s not enough that a hero is balanced and viable, they need to also be fun!!!
Take heed, overwatch players. If even the (previously) most beloved hero with the biggest fanbase can get this sort of treatement, yours can too.