Loading-bug prevents me from joining the game

Today I played my last placement games with friends to get ranked and immediately started the climb. We played around 7 ranked matches and in 2 of them, when my friends joined the match, I heard the sounds of the hero selection screen but my screen only showed me the main menu. Since the match didn’t started I cannot reenter the match manually, hence the games thinks I left the game/match and gives me the penalty of leaving in the hero selection menu.

It’s really bitter to lose 100 points and now I’m banned from playing ranked for 2 hours even tho I did nothing wrong. The match just didn’t wanted to load.

This is the sign of a connection problem between you and Blizzard, and not a game bug. Try the steps outlined in their Tech Support forum, and if you don’t have any luck, make a new thread in that forum with your networking test results.

https://us.forums.blizzard.com/en/overwatch/t/console-connection-troubleshooting/