Latency is either 20-40 ms or 200-400 ms depending on mode (200 ms in training, for example)

Technical Support
1

My latency is pretty much that. In most modes, the latency is 20-40ms, but occasionally it’ll be 200-300ms. It’s either one.

The weirdest one is training. I’m the only player in training, but Quick Play often is 20-40ms in a match. It does spike up to 200-300ms in Skirmish occasionally though

1 Like
2

Howdy!

Training modes will send you to the lowest priority server, some times this can include being sent to a server that far away from your location vs the normal play servers thus increasing latency. The focus of this issue is when you join or run into high latency spikes while playing Quickmatch or competitive. That we would want to make sure gets narrowed down and resolved.

Steps you could proactively take to help troubleshoot this issue and collect data to help find the source:

  • Follow our troubleshooting on our Overwatch Latency Problems article.

  • Take a Screenshot of your Network Graph when the latency spikes. You can upload it to a site like Imgur.com. Then provide the end address back here with out any dots.

  • Run a WinMTR when the issue is occurring to the server you are playing on to help narrow down the source of the issue.

I look forward to getting you back into the action soon!

3

Okay, can’t post links. it’s imgur com / a / Q8bLqOK

Edit: .s replaced by _s

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192_168_2_1 - 0 130 130 0 0 3 0
96_120_89_113 - 0 130 130 4 9 17 11
be-20027-rur02_santaclara_ca_sfba_comcast_net - 0 130 130 7 10 17 11
162_151_79_157 - 0 130 130 8 11 18 11
be-3651-cr01_9greatoaks_ca_ibone_comcast_net - 0 130 130 10 13 20 16
hu-0-11-0-1-pe03_11greatoaks_ca_ibone_comcast_net - 0 130 130 10 12 17 14
50_248_116_78 - 0 130 130 16 20 39 22
HundredGE0-4-0-0_br02_sin03_pccwbtn_net - 0 130 130 196 202 207 201
HundredGE0-4-0-0_br02_sin03_pccwbtn_net - 0 130 130 200 202 207 200
63-218-213-206_static_pccwglobal_net - 0 130 130 199 202 218 203
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
203_83_223_77 - 0 130 130 194 197 205 197
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
No response from host - 100 27 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______
4

Jrpx,

This seems to have been in the practice range. It’s normal for this mode to have higher latency sometimes. Basically, training mode will put you on a lower priority server since you’re playing solo, so sometimes you’ll end up overseas if we need more room on the play servers. In this case you were in Singapore, so it’s normal to have higher latency.

If you’re still seeing the latency spikes in other modes, that’s what we’d want to test instead.