LAT Connection issue

MrPerson-1948 · August 25, 2019, 7:14pm

Hello, I’ve recently moved back into college and am on a wired connection with around 300+mbps download and upload speed however while playing overwatch I get multiple instances of a rubber band/stutter effect due to latency every minute (around 2-3 times per minute seen on the networking graphs). This was not the case at my home where I had significantly less dowload/upload. It makes the game unplayable and I was wondering if there is any fix. (Or if it would be out of anyone’s control due to the campus controlling the wifi).

Jambrix · August 25, 2019, 7:42pm

Hey there MrPerson,

If the issue just started when you got back on the college campus network there’s a good chance it’s being caused by the college network or the ISP they use. If you want to run a WinMTR test we can use that to look for any packet loss that could be occurring.

Fixing it may be beyond your control, but if you can pinpoint where the issue is occurring and bring that info to the IT team at your college that may help them investigate it further.

MrPerson-1948 · August 25, 2019, 9:14pm

Update: I stuck with it and continued playing to try and see if the error would fix itself and for a couple games it did with no issue (surprisingly). However it returned in full force so here’s the data from testing bot games which I’d say those games were fairly issue free at the start then picked up mid-late game.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 159.91.147.251 - 0 | 927 | 927 | 0 | 0 | 73 | 0 |

| 159.91.58.49 - 3 | 845 | 824 | 0 | 0 | 32 | 0 |

| 159.91.147.252 - 1 | 923 | 922 | 0 | 0 | 43 | 0 |

| 159.91.58.17 - 0 | 927 | 927 | 0 | 1 | 46 | 7 |

| No response from host - 100 | 186 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Drakuloth · August 26, 2019, 11:25pm

MrPerson,

Unfortunately we can’t see the whole test to be sure, but it looks like there’s probably some instability after you leave the nearby router:

It looks like there’s packet loss within the college’s network. You can try power cycling the router in your room if you have direct access to it, but apart from that you probably need the IT folks on campus to check out the signal between your router and whatever is after that.

Another good way to test this is to see if it improves on a mobile hotspot connection. Disconnect your phone from the wifi and either mobile tether or USB tether to it. If it gets better, it indicates it’s the college network or their ISP most likely.