Kicked out from matchmaking by server

Me and my 2 friends started a competitive matchmaking and went to practice range to don’t get bored. Suddenly everything in the practice range froze then all 3 of us got kicked out to the menu. After like 30 seconds a match was found but only one of my friend joined (so me and my other friend was still in the lobby). Me and my friend both got penalty and our endorsement level went from 4 to 3. I even got a screenshot from it but i don’t know where to send it. Can you guys give my endorsement back?

Penalties and Endorsement ratings cannot be reversed for competitor leaver violations including any disconnections. Details on this policy can be found in this topic here: