I’d like to start off asking if anyone else has had issues with the KFR Promotion for Loot Boxes or Loot Boosts. (Promo Page: kelloggsfamilyrewards /en_US/promotions/overwatch-loot-boost-promotion.html )
[Can’t Post Link Directly]
So I redeemed a KFR Loot boost promotion back in December after 10 Days of not seeing anything show up in Overwatch I contacted Blizzard and Kellogg’s support, Blizzard said they had no control over it and to contact Kellog’s. Kellog’s re-applied with promotion to my account. Another ~10 days went by and still nothing, so I asked again and got the same responses, the promotions were applied for a “3rd” time. It’s been several days since, still nothing when I level up.
I’ve 100% confirmed my accounts are linked properly, I’ve un-linked and re-linked the accounts and received emails that both happened, so I know they are the correct accounts.
What really concerns me is that Blizzard Support doesn’t even seem to be trained on how their own Loot Box system works. They dug into my Loot Box history to see if there were issues and came back with:
“Based on the fact that these lootboxes were earned within one second of each other (sometimes even the same second) tells me that they were rewarded at the same time, which is only possible from a Loot Boost.”
Looking at what they posted, it was obvious that these double boxes were from two scenarios other than “Loot Boosts”
- Being Endorsement Level 3 and getting Endorsement Boxes (Which I was)
- Leveling up and getting an Arcade box at the same time (Which one of the occurrences I 100% remember being the case)
Again, looking for community responses for anyone else who has had issues with this promotion. So far it has been a giant headache for me. I know 100% I don’t plan on purchasing promotions again and trying to redeem them.