The support balance patch is supposed to go live tomorrow. This patch has many great changes, but one change is problematic - the Mercy healing change. Blizzard needs to nerf Mercy because of her current must pick status, but there are very good arguments against this particular nerf in terms of character design and efficacy of the nerf.
Blizzard has stated they want Mercy to be the go to healer for raw throughput healing throughout a match. Nerfing her healing by 17% (it’s actually more because Valkyrie will charge slower) will make Moira that healer. Blizzard has stated they want healing and mobility to be Mercy’s main attributes, both far ahead of resurrection. This change only makes resurrection more valuable in comparison to her other abilities.
We’ve seen time and again that Blizzard has a hard time evaluating how good resurrection on a 30 second cooldown is. It’s clear that they’re unsure how to price it in her power budget. Pros and rank and file say that resurrection on E is one of the main reasons why Mercy is a must pick. Nerfing her healing doesn’t fix this problem. It only delays the reckoning to some future date. They won’t rebuff the healing, so they’ll be forced to nerf aspect after aspect of her main kit. Mercy players will remain in a state of flux until Blizzard finally owns up to the problem.
So what’s the right thing to do? Don’t touch the base kit. Remove resurrection. Completely. Without compensation (for the time being). Then wait a few months and see where Mercy is.
Maybe the people who think that healing is the problem are right, but I don’t think so. Or maybe she’ll be really under powered and need some buff. Personally I think Mercy will be on par with Moira, with some interesting choices to make between them. In any case, removing resurrection is the only way to know.
Of course, this isn’t a problem free approach. I can see a few reasons why Blizzard might be apprehensive here.
Concern regarding Mercy player backlash. The Mercy player backlash is already here, and will continue as long as this endless parade of nerfs continues, until the day they address the rework’s original sin.
Concern that resurrection is an iconic and well loved part of Mercy’s kit. Blizzard already messed this one up by reworking Mercy and standing fast on not reverting her. Old resurrection was an iconic and well loved part of Mercy’s kit. The current iteration of resurrection is less so. It’s still very powerful, but it’s often very unpleasant to use. At this point, resurrection is a chore that’s hogging up too much of Mercy’s power budget.
Console concerns: the patch is already certified on console, changing achievements on console is annoying. I don’t actually know how to answer this one, but it seems like an odd reason to make balance choices.
TLDR: remove res entirely. Leave the base kit alone. Wait a while and see what happens.