No need to crouch. Just stand in such a way that the ball is lined with the hoop and place the crosshair on the center of the basket. Melee and win.
Been playing since Season 3, still haven’t got one basket.
You have to say “Kobe” either in your head or out loud before you melee the ball.
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Think there’s some tutorial on youtube with Zen - search for it … but this guy told you exactly what to do - it’s not dead center for all heroes, but you’ll figure it out.
I can do it with Pharah almost every time. She’s the perfect height to just stand behind the ball and aim at the center of the hoop and melee.