Back in the day when wars were fought with swords, spears, and arrows the skill of the general who could command hundred of thousands of soldiers really mattered.
The most common type of general was the “by the book” general. The dudes who couldn’t ever be trusted to win complicated or disadvantage battles but their methods also prevented them ever losing to weaker foes.
To tie this in. Heal bot players are like this. Given a good team they will get the win but give them a bad team and they will 100% lose. They are incredibly consistent in their raw numbers which will keep them at a certain rank without fail but climbing up past that will require the kind of support playstyle best personified by Jonnak and ML7. The active aggressive kind. They don’t wait for their tank to take damage. They use their Utility to curb the enemies aggression and set up win conditions.