Invisible Heroes PS4

I downloaded Overwatch from my library today and picked the new map, Busan. I could only pick Soldier 76, Tracer, and Hanzo. Every other character was unable to be picked. In the game, both my team and the enemy team’s characters were completely invisible unless they were Soldier 76, Tracer, or Hanzo. I could only see the health bars and names but not models. This applied to quickplay, arcade, and training matches as well. I saw that Blizzard was going to fix this update at 6 pdt. I was just wondering if this is the fix they were talking about. Thanks for hearing me out.