Increased Amount of Lag Spikes Post Brigitte Patch

Hello,

Ever since the Brigitte patch went live, I’ve been experiencing large lag spikes randomly. I was wondering if anyone else has been experiencing this issue? I’ll typically start a match with 50-58 Latency and I would hit a lag spike and reach between 100-150 Latency.

Before the patch I had a consistent 38 PING whenever I joined a match. Also, I am aware that Blizzard changed how Ping/Latency is calculated and displayed with the new patch.

26 Likes

In my recent Competitive game everyone on both side of the team experienced these laggspikes ._.
Not sure where they’re coming from

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Same here. My spikes occur every 30-60 sec and is more noticeable when there are more heroes on screen. Never had this issue before the update.

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Okay, I’m glad I’m not the only 1 experiencing this issue. I’m not too sure what can be causing the lag because nothing has changed on my end… apart from applying the patch update.

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yeah same here get lots of lag too

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Reinstalled the game fixed the issue. My game is back to normal!

Damn, might have to try this.

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My friend and I noticed this last night - he was constantly at 100 ping when normally his ping was at a more average 20-40ish.

I noticed my ping went up, also, but not nearly as drastic… Normally 30-35ish ping, I was at 55-60 all night.

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Same here, going to try to uninstall and install. But i’m getting big lag spikes ever since the update too.

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So reinstalling it only temporarily worked. After 2-3 days it went back to random lag spikes again. This is very strange.

Just want to comment and say it’s happening to me as well. Blizzard is insisting it’s not an issue on their end and all they’ve done to help me is send me to their troubleshoot page regarding latency, even though nothing on there helps the issue.

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Howdy vcrshark!

I’m sorry you feel that way. Our goal is to help ensure we troubleshoot the issue but if it remains after basic and advanced troubleshooting has been completed. It would be best to capture a WinMTR. Also we are limited on what we can offer in terms of University troubleshooting.

Thank you!

That’s fair. Would you recommend sending in a ticket for this issue? I went to submit one earlier today but wasn’t really sure.

I’d recommend to run the WinMTR to capture the issue when its occurring and post back here. I can attempt to assist you, also posting your Dxdiag within code blocks would be helpful. You could also put in a ticket but I would recommend providing this information to the agent.

I have this for wifi only. Each 5 min there is a spike where it goes from 50ms to 150ms for a few seconds.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
10.0.0.138 - 0 164 164 0 0 8 0
No response from host - 100 33 0 0 0 0 0
ti0004a400-xe1-0-1.ti.telenor .net - 0 164 164 6 10 62 8
ti0003c400-ae5-0.ti.telenor .net - 0 164 164 46 49 61 46
ti0001c360-ae76-0.ti.telenor .net - 0 164 164 46 49 67 49
ti3004c400-ae5-0.ti.telenor .net - 0 164 164 46 49 69 49
ti9002b400-ae3-0.ti.telenor .net - 0 164 164 45 48 54 50
195.66.238.234 - 0 164 164 47 50 67 49
ae1-br01-eqld5.blizzardonline .net - 0 164 164 46 49 78 50
No response from host - 100 33 0 0 0 0 0
be2-pe01-eqpa4.blizzardonline .net - 0 164 164 53 56 66 57
137.221.66.35 - 0 164 164 55 58 75 55
185.60.115.153 - 0 164 164 55 58 65 57
5.42.186.164 - 0 164 164 54 57 67 54
________________________________________________ ______ ______ ______ ______ ______ ______
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Yes me too I have been getting insane lag spike ever since she got released and the game has become unplayable pretty much for me, it never happened to me before and it only happen in this game. Any sort of help that could fix this would be very appreciated.

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Same here, heroes freeze in place for a split second and teleport right after. I notice my lag goes from the usual 60ms to high 150’s. Nothing changed except installing the update. Problem has manifested since that. This is blizzard, not us.

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Same here I am experiencing disgusting lag. I have found that getting a wired Internet (Ethernet) is way better. I am currently running Rogers as my internet they have offered me the best and fastest wireless network they have and still lag is really bad.

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Also having insane lag spikes. Seemingly ever 5-6 seconds I’ll experience packet losses and my latency constantly fluctuating between 60 and 180 leading to insane rubber-banding. I’ve had rubber banding on and off since the Winter Wonderland patch, but this has been near constant and just unplayable.

I’ve filed tickets, sent a half dozen MTR and Diag results and never heard a peep, never been helped, and it’s never gotten better.

Really disappointed in Blizz on this, and I swear if one more person tells me it’s my ISP and I need to go through the troubleshooting steps again instead of actually trying to help me fix something or just blatantly ignoring me I’m gonna lose it.

3 Likes