Using external websites as well as your own profile website(Overwatch 2) to track Time Played shows on console I have played Zenyatta for over 33 hours even though I only played 1 game. It has been 6 months since this game launched and this problem still exists
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue. Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Incorrect Competitive Career Statistics Page. Any help in spreading the word about this megathread would be greatly appreciated.