I would arrange to have role-less queue added as an equal side by side option with 222 for both qp and competitive on the main game selection screen
Since this would mean qp classic would no longer be needed, I’d remove that from the arcade screen, which’d allow room for another arcade mode like Mayhem or no Limits to be played
I’d add a way to purchase/earn specific icons, ie an icon the player specifically wants
I’d make hero bans a feature available only for competitive games
I’d arrange for folks reported multiple times for racist or hate speech to have their matches listened in on, and those confirmed to be doing such permanently banned from all communication channels, both voice and text. such players would have a marker of some kind on them so that the rest of the players know they cant communicate
I would arrange for cc effects to be greatly reduced (particularly their effects on tanks) or removed entirely