I wrote a pretty elaborate explanation of how the matchmaker could be working against you here:
Though, things seem worse than usual lately. Another perspective could be:
The game is heading more toward the MOBA end of FPS-MOBA. But, many of the players just want to play a FPS, and don’t understand concepts like ult economy, snowballing, etc. With tanks carrying so much influence right now, those players queueing tank to play like a FPS are unintentionally(or intentionally…) throwing games.
I can’t count the amount of times I’ve seen a roadhog using his heal pack more or less on cooldown, even with healers pumping ridiculous resources into him. They usually think they’re good, too. Meanwhile, the team is getting BOBed or tired every single encounter and the healers can’t look away from hog long enough to top up anyone else.
I regularly run into people in my queues who will rabidly defend solo ulting onto point because it ‘wasted their timer’, even if it later becomes clear that lost ult let them snowball.
I understand these concepts, but if nobody applies them with me or listens to calls, it does me no good. It’s been pointed out that to win at low ranks, you often need to make the risky plays the other team won’t expect that would be downright stupid 300 SR higher. This creates the idea that it’s the correct way to play, and people can’t adapt.
I want to play overwatch as a MOBA-FPS, but it seems 2/3 of my teammates are fine with treating it like CoD or deathmatch.