I played comp but keep getting kicked

Technical Support
1

i play console and I’ll be in comp, no lag or anything, then all of the sudden, “lose connection to server” so I have to leave, reset my game, then rejoin the match, but by then I already lost the game. Note this never happens to me in QP just comp and I don’t want get leaver penalty or lose SR because PSN messed up not me.

2

Yeah, this has been happening to me all day as well. Nothing else loses internet, just Overwatch, and only for a few seconds. But still SR penalty.

3

Same ting is going on on the Xbox…I saw a few weeks back they “fixed” the error on PS4 though… I did appear to have some luck by limiting the send amd receive rates, but the game automatically switches it back when you reboot and so I finally just uninstalled…

Ill be watching the forums for a fix. Till then I cant play anymore. Luckily I habe game pass amd a 100 games I haven’t tried yet

4

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in red text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:

Game mode is irrelevant to connection issues, now if you use voice chat only in Competitive there can be some issues that could cause such a pattern. Finally, if the guide above does not help, there are options to localizing a disconnection such as running a WinMTR test and posting the results here:

WinMTR instructions:

  1. Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the WinMTR.zip file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West - 24.105.30.129
  • US Central - 24.105.62.129
  • Brazil - 54.207.107.12
  • Europe - 185.60.114.159
  • Europe - 185.60.112.157
  • Korea - 211.234.110.1
  • Taiwan - 203.66.81.98