So I had this issue before, where I join a group and then after a few minutes I am muted and then it shows I’m not in voice chat. After I would have to rejoin. This would occur every few minutes. I went to check my drivers, updated them and the problem went away after awhile now it came back. I checked all of my drivers and they’re all up to date. But I am still having this issue once again. PLEASE HELP.
Hey, Powlowsurge! Checking a few things on our end, there’s one error with RTP Timeouts (Voice over IP timeouts) and there’s one that is usually related to settings or connection. Could you try the following to see if it helps with the voice chat issues?
- Check that the sample rates match:
- Right click on the Sound Icon, click on Sound (For newer versions of Windows, click on Open Sound Settings > Under Related Settings, click on “Sound Control Panel”).
- Go to the Playback Tab, right click on the active device and click on Properties.
- Go to the Advanced Tab. Under Default Format, keep note for what the bit depth and sample rates are. For most playback devices, it should be 16 bit, 48000Hz.
- Close the previous window and now check the Recording Tab’s properties (step 2 & 3). If the Recording device’s sample rate is different than the playback devices, make sure they match up. For most recording devices, it should be 2 channel, 16-bit, 48000Hz.
- Try disabling all other devices to ensure the correct one is in use:
- Right click on the Sound Icon, click on Sound (For newer versions of Windows, click on Open Sound Settings > Under Related Settings, click on “Sound Control Panel”).
- Go to the Playback Tab.
- For all unused devices, right click and Disable. To re-enable devices in the future, right click and select “Show Disabled Devices.”
- Do the step 3 for the Recording Tab.
If those two steps do not seem to help, there’s likely a connection issue causing the voice chat issues. Could you try an alternative connection or VPN to test?