I haven't received the new Lucio emote

I dont have the new lucio emote on my account even though i already bought the pass. I have all the other cosmetics but not that. Is there something I need to do that i haven’t?

I believe the redeem button is bugged at the moment on Twitch. I purchased the Access Pass last night and haven’t been able to redeem anything.

If the Redeem buttons is not working in the Loot Tab on Twitch, then reach out to Twitch Support. Also make sure you have fully checked out my guide for any possible steps that need to be taken on your end: