I have my skins but I can't use my characters

I can see my skins on all my locked characters and I have been able to play everyone until now, please help.

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the new update from a couple hours ago purged accounts and got rid of like everyones roster

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same happened to me these guys are to far gone at this point

Same here. 2 steps forward. 2 steps back. How is it even possible to muck it up this bad

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