Be advised I must flag your post for directly calling out a representative of Blizzard in a negative manner. I strongly recommend editing the title if you can.
EDIT: The topic title has been edited so this request no longer applies.
Overwatch Posting Guidelines
On a side note, can you please be a bit more specific and discuss why you want Role Queues or Hero bans? As it stands I won’t object to the concepts of Role Queues, but I know they will not solve most of the problems players perceive in their competitive matches. Hero bans I feel will cause more harm than good when playing the game on the open ladder. (More people will get upset if for any reason their perferred heroes are banned.)