I think they did a good job of showing Tracer in a very natural way and in a period of great interest for OW. But for soldier 76 it was a bit different: it is very admirable to come out of the stereotype with a conventionally unsuspecting character, but it was a coming out a little too shaky.
He showed himself in a very bad time for the casual overwatch community: the players wanted a map that was not announced to Blizzcon before (before discovering Paris), it is frustrated because the comics (part ofndamental of the lore after the kinematics) they seem to be coming out only to the archives and never more to the event, the events are more and more aesthetic and with less news in the arcade, people were living in pure hate for the CC and the sudden nerf did de-aerating many other players … The story Bastet is more a chain that binds a large part of the information we had in many parts in a single story, and this is perceived as very weak as content of lore … so pull it with this panorama seems above all a sort of “We make a scandal, so people come back to talking about the game”.
Therefore, if they are going to have to release a new LGBT character, it must be substantially a new one, declaring openly but without falling into a stereotype. make things clear from the beginning … not so much because then the player feels “betrayed” in discovering the sexual orientation of his favorite character, but more so as not to make it look like a scandal stuck in a difficult period for Blizzard in making talk about OW