How did I lose SR?

I was in a payload competitive game when I blue-screened near the end of the 1st round and came back in time for defense. We held the payload at their spawn and we won. I was in 2721 at the time, when I noticed my current rank got dropped down to 2671. I lost 50 SR because I disconnected in the middle of the game? I also noticed that I only got 1700 XP for the game. This was the second time unintentionally disconnecting in a game of Overwatch in my entire playtime and I never dropped any SR as long as I won the game. I did take a break from Overwatch so if you have any idea if any changes have occurred, it would be appreciated.

Rejoining a game without getting penalized is only possible during certain phases of the game. If you leave a game either during the pre-game or during the first minute of the game, the game will automatically cancel (remember the 10 second rule does not apply to the leaver, but as a warning to other players that the match will cancel). You can rejoin the match during the initial hero selection screen if you are lucky enough to quickly reconnect though.

Otherwise, you can only rejoin any-time after one-minute of match time has passed up until the match completes. However you only have two minutes to do so without penalty. If you rejoin a match after two-minutes, you will still automatically be marked with a loss an be penalized with a -50 SR cut and a ten-minute suspension. This rule ensures that no one can abusive the leaver system by attempting to return to a match after deliberately leaving in order to avoid such penalties. Furthermore leaving three or more times in a single match will result in an automatic penalty. If you fail to return to a match by the time it ends normally (regardless of match result) you will be penalized.

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

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