High Ping in Overwatch 2 only

Hello,

I have high ping in Overwatch 2 only and not on any other game.
My normal Overwatch ping is around 30ms but quite often it’ll spike to between 100 and 300 for several games making it unplayable

I have done several troubleshooting issues like flushing DNS, switching to googles DNS and turning off certain aspects of my antivirus that affect network but nothing works

I have ran a test through Battle.net Looking Glass but don’t know how to read it so I’ll post it below to help with diagnosis

TRACEROUTE:
traceroute to 90.212.31.88 (90.212.31.88), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.066 ms 1.193 ms 1.620 ms
2 * * *
3 137.221.66.46 (137.221.66.46) 0.342 ms 0.360 ms 0.361 ms
4 137.221.78.68 (137.221.78.68) 934.137 ms 934.139 ms 934.140 ms
5 * * *
6 * * *
7 137.221.79.32 (137.221.79.32) 6.736 ms 6.842 ms 6.824 ms
8 be1028.er16.thlon.isp.sky (195.66.225.234) 7.606 ms 7.616 ms 7.438 ms
9 89.200.130.58 (89.200.130.58) 9.920 ms 9.940 ms 9.937 ms
10 5ad41f58.bb.sky (90.212.31.88) 14.756 ms 14.479 ms 14.453 ms

30/11/2022 22:02:54 UTC

TRACEROUTE:
traceroute to 90.212.31.88 (90.212.31.88), 15 hops max, 60 byte packets
1 37.244.50.147 (37.244.50.147) 4.646 ms 5.087 ms 5.590 ms
2 * * *
3 137.221.66.34 (137.221.66.34) 2.945 ms 2.947 ms 2.947 ms
4 137.221.77.82 (137.221.77.82) 7.957 ms 7.970 ms 7.986 ms
5 137.221.65.19 (137.221.65.19) 8.229 ms 8.226 ms 8.223 ms
6 137.221.79.34 (137.221.79.34) 9.836 ms 8.085 ms 8.088 ms
7 be1029.er12.enslo.isp.sky (195.66.237.234) 7.708 ms 7.484 ms 7.463 ms
8 89.200.130.56 (89.200.130.56) 10.389 ms 10.479 ms 10.486 ms
9 5ad41f58.bb.sky (90.212.31.88) 15.080 ms 15.230 ms 15.465 ms

30/11/2022 22:02:54 UTC

PING:
PING 90.212.31.88 (90.212.31.88) 56(84) bytes of data.
64 bytes from 90.212.31.88: icmp_seq=1 ttl=55 time=14.5 ms
64 bytes from 90.212.31.88: icmp_seq=2 ttl=55 time=14.3 ms
64 bytes from 90.212.31.88: icmp_seq=3 ttl=55 time=14.0 ms
64 bytes from 90.212.31.88: icmp_seq=4 ttl=55 time=14.4 ms

— 90.212.31.88 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 14.006/14.335/14.577/0.230 ms

30/11/2022 22:02:54 UTC

PING:
PING 90.212.31.88 (90.212.31.88) 56(84) bytes of data.
64 bytes from 90.212.31.88: icmp_seq=1 ttl=56 time=15.3 ms
64 bytes from 90.212.31.88: icmp_seq=2 ttl=56 time=15.2 ms
64 bytes from 90.212.31.88: icmp_seq=3 ttl=56 time=15.0 ms
64 bytes from 90.212.31.88: icmp_seq=4 ttl=56 time=14.8 ms

— 90.212.31.88 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 3003ms
rtt min/avg/max/mdev = 14.884/15.135/15.352/0.231 ms

30/11/2022 22:02:54 UTC

MTR:
Start: Wed Nov 30 22:02:54 2022
HOST: ams1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- Blizzard 0.0% 10 0.8 1.1 0.7 3.0 0.6
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.46 0.0% 10 0.3 0.5 0.3 0.6 0.0
4.|-- 137.221.78.68 0.0% 10 310.1 398.0 25.4 976.5 358.8
5.|-- 137.221.65.76 90.0% 10 13768 13768 13768 13768 0.0
6.|-- 137.221.65.90 10.0% 10 6332. 6436. 6103. 6725. 224.1
7.|-- 137.221.79.32 0.0% 10 6.8 9.3 6.8 22.9 5.1
8.|-- be1028.er16.thlon.isp.sky 0.0% 10 7.7 7.6 7.5 7.9 0.0
9.|-- 89.200.130.58 0.0% 10 10.0 10.0 9.9 10.2 0.0
10.|-- 5ad41f58.bb.sky 0.0% 10 14.8 14.9 14.7 15.3 0.0

30/11/2022 22:02:53 UTC

MTR:
Start: Wed Nov 30 22:02:54 2022
HOST: cdg1a-admin-looking-glass-back01 Loss% Snt Last Avg Best Wrst StDev
1.|-- 37.244.50.131 0.0% 10 1.1 1.8 1.0 6.3 1.5
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- 137.221.66.32 0.0% 10 0.8 0.6 0.4 0.8 0.0
4.|-- 137.221.77.78 0.0% 10 7.8 12.4 7.2 56.2 15.4
5.|-- 137.221.65.19 0.0% 10 7.4 12.3 7.4 56.0 15.3
6.|-- 137.221.79.34 0.0% 10 7.8 14.5 7.4 59.1 16.5
7.|-- be1028.er16.thlon.isp.sky 0.0% 10 8.4 8.4 8.2 8.7 0.0
8.|-- 89.200.130.58 0.0% 10 10.8 10.8 10.6 11.1 0.0
9.|-- 5ad41f58.bb.sky 0.0% 10 15.4 15.3 15.1 15.5 0.0

30/11/2022 22:02:54 UTC

I have the same issue, My ping only averages around 10-20 ms on every game I play. Im getting 80-500ms on OW2, i never have this problem during OW1

1 Like

Same thing here. Not only is my ping going haywire from 60-200, but my frames have dropped significantly low. I average around 20-30 ms ping. It’s not dropping below 70 now.

Hey there,

Make sure that you’re using a wired ethernet connection and plugging directly into your router. We don’t recommend using wifi, as wireless networks can often cause latency spikes.

Check to see which server you are connecting to by looking at the Network Graph (Ctrl + Shift + N) while in a match. Compare the server name in [ ] brackets to what you normally get with low latency to see if it changes to a different server when the high latency is happening (may change from match to match)

Run a WinMTR test to look for any packet loss that may be happening within your local network or along the ISP’s network.

  1. Download WinMTR
  2. Right-click on the downloaded .zip folder and select “Extract All”, to extract the files to a new folder.
  3. Open the new folder that was created, then open the WinMTR_x64 folder.
  4. Right-click on the WinMTR application and select “Run as administrator”.
  5. Launch Overwatch and join a match. Once you’re in the match, press Ctrl+Shift+N to open the Network Graph.
  6. Look for the server name displayed in [] brackets and the IP address at the top. Note you will need to rem ove the colon and port number after the IP address before running the test. (12.345.67.89:PORT)
  7. Alt+Tab back to WinMTR, then type the server IP address in the “Host” field.
  8. Click on “Start” and Alt+Tab back into the game. Allow the test to run for at least 10 minutes or the duration of a match. Click on “Stop” when you’re done playing after you have experienced the latency or connection issue.
  9. Click on “Copy Text to Clipboard”, paste the results here, then highlight everything and hit the </> button in the posting section so it will allow links.
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  606 |  606 |    0 |    0 |   16 |    0 |
|                              10.176.8.1 -    0 |  605 |  605 |    4 |   10 |   23 |   10 |
|                            172.30.35.46 -    0 |  606 |  606 |    4 |   10 |   20 |   10 |
|                             10.16.88.77 -    0 |  606 |  606 |    8 |   13 |   26 |   12 |
|                             10.16.88.56 -    0 |  606 |  606 |    8 |   15 |   47 |   12 |
|            68-66-73-70.client.mchsi.com -    0 |  605 |  605 |   11 |   16 |   33 |   16 |
|              po10.chgil001er1.mchsi.com -    0 |  605 |  605 |   13 |   16 |   38 |   15 |
|                          137.221.66.164 -    0 |  605 |  605 |    9 |   20 |  124 |   16 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe03-eqch2.as57976.net -    0 |  606 |  606 |   13 |   16 |   46 |   14 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  122 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I use this and guess what my ping is beyond playable. Ow1 on lower graphic settings was good, ow2 way too much lag. Knowing how the system was set up I’m probably being sent to OCE servers from dead center America.

I’m unable to get an ethernet connection to where my computer is and when I press ctrl + shift + N all the words are a jumbled mess and look like minecraft writing so I’m unable to read what you want me to. This means there must be an issue with the game if that is also playing up surely

1 Like

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