High Overwatch 2 ping, Florida, US

Technical Support
1

Hello everyone.

I’ve been experiencing high ping 70ms+, sometimes 150+, in Overwatch 2 on my Xbox Series X and PS5. It is the only game where I am having this issue and it is frustrating.

I am wired in on both consoles, I have a gigabit spectrum connection and an Asus GS-AX5400 router that is prioritizing gaming above all.

Halo Infinite, Fortnite, and Warzone all give me around 40ms ping consistently .

Any help would be appreciated, thank you.

1 Like
2

Which area of Florida? I’m on the Suncoast but not seeing this issue.

3

Orlando area.

Overwatch is the only game that I suffer high ping from so I’m assuming it’s a server issue?

4

I don’t think so. I’m south of you and connect through Orlando. Have you checked WinMTR?

5

I’m playing on console.

6

If you have access to a computer, you could check the server IP from there. Unfortunately, Blizzard discontinued the Looking Glass Tool :expressionless:

7

How do I go about checking the overwatch server on my laptop?

8

Just use the Chicago IP from the WinMTR page

9

2 posts were merged into an existing topic: [Main Thread] AUS players on High Latency Servers - May 2023

10

Here are the results. Not sure what most of it means.

WinMTR Statistics

WinMTR statistics

Host % Sent Recv Best Avrg Wrst Last
GS-AX5400-E5F8 0 256 256 1 1 14 1
072-031-129-013.res.spectrum.com 0 256 256 9 13 32 12
int-0-5-0-3.tamp48-ser2.netops.charter.com 0 256 256 9 13 34 12
lag-33.tamp27-car2.netops.charter.com 0 256 256 11 16 34 14
lag-12.tamp20-car2.netops.charter.com 0 256 256 12 16 41 15
lag-4.tamp20-car1.netops.charter.com 0 256 256 13 18 88 15
lag-25-10.tamsflde20w-bcr00.netops.charter.com 0 256 256 13 20 45 16
lag-2.pr1.mia00.netops.charter.com 0 256 256 17 24 96 19
ae-15-312.pr0.dca10.tbone.rr.com 0 256 256 19 26 104 26
ae1-br01-eqmi2.as57976.net 0 256 256 54 60 116 57
xe-0-0-0-1-br01-eqat2.as57976.net 0 256 256 52 61 150 63
No response from host 100 52 0 0 0 0 0
et-0-0-1-pe03-eqch2.as57976.net 0 256 256 54 59 85 57
24.105.62.129 0 256 256 55 60 77 64
11

Charter is routing you from Orlando down to Miami, so you’re picking up quite a bit of latency because of the ISP. Not sure why they’re doing it, but it’s worth asking.

12

Okay, then I have 2 follow up questions.

  1. Is this something Spectrum can even fix for me?

  2. Why is it that Overwatch is the only game that gives me such high latency? It wasn’t this bad before.

Warzone, Apex, Fortnite and even Halo Infinite give me 30ms-60ms ping

13
  1. Yes, Charter can look into the route and make improvements on it, but it will probably take a lot of your time on the phone with them.
  2. I don’t know where the servers for those games are hosted. If I had to guess, they are probably west of Chicago and use a different route, as will all services unless they are hosted in the same building.
14

What should I say to a Spectrum tech on the phone so they know exactly what I’m talking about and they can begin to fix it?

15

This ^

If they give you an email, you can forward the test.

16

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.