High latency and packet loss since reaper event update

[EdgyWedgie-1379]

Not sure what to do about this, kinda making some games unplayable.

[frenchPIG-1848]

same. my friend is also experiencing the same thing.

[GeordieSteel-2178]

Yep, join the club it seems

[Kershew]

Hey there,

So the vast majority of players are able to do so without issue though we are seeing a few location specific connection issues that could be contributing to latency in game. Pakistan players are seeing issues across multiple services and SEA players are also seeing issues across services (Due to an undersea cable issue)

Those are specific issues beyond our ability to address so for anyone playing out of those two regions of the world, it will likely be up to the ISP or in the case of the SEA region issues, the company that manages the undersea cables for the region.

For issues outside of those two areas, we would need to see connection data in order to look into this further.

Common Technical Issues and Solutions

What to do if you Need More Help Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community/blue posters and see if anybody else is having similar issues, start a thread with this information: For all technical issues: Create a text copy of your DxDiag using these instructions. Once you have that made, open the file. You’ll ne…

This blue post has instructions for gathering WinMTR data. Follow those steps and reply to this post pasting the results and that will help the community troubleshoot this with you.