It is now fixed for me.
How my character are unlocked but I still don’t have the rewards from the watch point pack.
Apparently if you go into the store and click the spot where it says the purchase is no longer available, it will confirm you already bought it and that fixes it.
Apparently.
Now my character are locked again and still do not have my rewards the game is really making me mad I spent 40$ for nothing come on overwatch do better I literally love your game but this, come on