game keep crash on me or give me the black screen only mostly happen in my rank game. been happen even since got the ow2 beta 1. its f up my game
keep losing sr for something i cant even control. all i want play rank, i cant even do that.
if crash again be ban from rank, that bs.
what f point play ow
there no competitive style unrank mode so
Your fault for keep playing with this issue
they’re fault. not mine, they make game under playable. basically cant play the that all.
its not my pc fault, only happen in ow.
Nope if you keep playing while having this issue its your fault and you deserve every punishment you get. Simple is that. Fix the issue first then play
The leaver system does not distinguish between intentional leaving and unintentional leaving. Any unintentional leave like a disconnection or crash can be intentionally done.
The key is if you are experiencing issues forcing you out of a match then you should stop playing (especially competitive) until you can troubleshoot and address the issue causing you to leave matches.
Now if your post here is asking for assistance to troubleshoot a local issue with your system, client or network then it will help the community assist you if you include some details about your setup as per this forum post: Common Technical Issues and Solutions - #30 by Drakuloth
Time of this report: 7/30/2022, 15:19:59
Machine name: DESKTOP-UIGPSDO
Machine Id: {381095D2-EFE0-432F-9971-497FBA2C3B02}
Operating System: Windows 10 Home 64-bit (10.0, Build 19044) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Pavilion Desktop PC 570-p0xx
BIOS: F.46 (type: UEFI)
Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8072MB RAM
Page File: 6500MB used, 4898MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.1741 64bit Unicode
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Card name: Intel(R) HD Graphics 630
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_5912&SUBSYS_82F2103C&REV_04
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 4163 MB
Dedicated Memory: 128 MB
Shared Memory: 4035 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.638672,0.357422), Green(0.308594,0.637695), Blue(0.152344,0.069336), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: HP 24w
Monitor Id: HPN3432
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: Displayport External
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_5a1ab3b0567b3cdb\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_5a1ab3b0567b3cdb\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_5a1ab3b0567b3cdb\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_5a1ab3b0567b3cdb\igd12umd64.dll
Driver File Version: 26.20.0100.7925 (English)
Driver Version: 26.20.100.7925
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.6
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Detachable GPU: No
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: DISABLE_HWSCH
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 2/18/2020 8:00:00 PM, 1461064 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
DXDiag (~ )
step 2 said explain what happening , just random crash or give me black screen now. half of time won’t let me rejoin the game. normally its does.
Your drivers are out-of-date, and you have a pre-built computer (HP Pavilion 570.) You will have to find the model number, locate which drivers to download and install, and then configure them. According to the HP site, without knowing the model number, it could have any possible combination of peripherals:
HP Pavilion 570-p000 Desktop PC series -> https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-570-p000-desktop-pc-series/13823514
Intel Driver & Support Assistant -> https://www.intel.com/content/www/us/en/support/detect.html
Nvidia ( Automatic Driver Updates ) -> https://www.nvidia.com/en-us/geforce/drivers/
AMD ( Auto-Detect and Install for Windows 10 / 11 ) -> https://www.nvidia.com/en-us/geforce/drivers/
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.