Heavy Frame Rate Drop

Technical Support
#1

I’m new to overwatch on PC but I’ve had it for about a month and I have never had any framerate issues or problems playing the game until about a couple nights ago. Even when I play quick play the game hiccups pretty bad and the main reason I got a PC was to play overwatch. I usually would play the game on epic graphics and had no issues so I’m confused on why the game isn’t working well right now. I have tried uninstalling and reinstalling the game in hopes that would help but whenever I open OW I get really bad frame rate drops and cant eve play the game.

My specs Aren’t the best but here they are

GeForce RTW 2060
AMD Ryzen 5 2600 Six Core
16.00 GB RAM

Any help is appreciated

#2

Make sure you include a DxDiag if you want to troubleshoot.

#3

Hi,
Recently there was a bug-ridden version of the NVIDIA drivers, I don’t recall which version exactly, but check to see if you have a driver update available, and if not roll back to the drivers that were around from when you last remember it playing well. I also have a 2060 and this fixed my issues.

#4

on a RTX 2070 also getting major fps drops

#5

i tried to post my DxDiag but it said it was too long
but i saw this at the end of the text file
+++ WER9 +++:
Fault bucket 1597949424577342770, type 5
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0

Problem signature:
P1: Overwatch.exe
P2: 1.56.0.11726
P3: 10.0.19042.2.0.0
P4:
P5:
P6:
P7:
P8:
P9:
P10:

#6

yea same here 2070 super with 200 fps

#7

Just make a new thread and link to a DxDiag on Pastebin.com. Don’t add it on the end of someone else’s thread, unless you’re also the OP.

This is a “low on available RAM” error from Windows. Overwatch is probably using a lot of the RAM, but it implies there are lots of other things running in the background.

#8

Apologies i’ll remember that for the next time

I rolled back my GPU driver and that solved the problem
driver version 461.40 is bugged to all hell and back for overwatch

#9

I’ve also been experiencing a lot of issues with the last few months of nVidia drivers. They don’t just affect Overwatch for me, though, so I usually know right away what’s happening. But thanks for reporting back, maybe this will help the OP.

I see they just released a driver last night… but I don’t want it right now haha.

1 Like
#10

that’s probably 461.40, it might only affect 20 series cards so you might be safe, I’m going to wait for the next version or two

#11

This affects 30 series cards. My specs are:

GeForce RTX 3070
AMD Ryzen 7 2700X
16GB RAM