I don’t know if you’re the type who get’s inspired by forum posts, but I recall back in the day playing a lot of TF2 and enjoying the events they pushed out as they reworked each class. By the time they reworked Spy and Sniper, their marketing/PR/creative teams did a great job hyping it up, as usual. But the roll-out was a huge mess because it corresponded with a random drop system for getting items (including the new Spy and Sniper items) and was the biggest disaster that game has ever seen.
You have to imagine it, thouasands of people who had never posted before on the Steam forums were signing up (myself included) in droves and tearing valve a new a**hole over it. I swore that they were the only time I would be posting on the forums, that I still had faith in Valve, but it would be the last time I would be posting once I had said everything I needed to say and that Valve needed to listen, because this was serious business.
And true to my word, and not to toot my own horn too much, but I sat there for about 6 hours posting and posting and posting, in every thread, to every comment, explaining and fighting. At first, I was angry and emotional. Over those 6 hours, my thoughts became more refined and concise as things settled down.
My biggest point? Why, during such a hype event, was everything ‘business as usual’? Why wasn’t Valve incentivizing players to play the hero’s they just reworked? Players needed to be able to earn the new items, not just randomly receive them!
And after that, months later, the Soldier vs Demoman reworks went live, and it was a huge event that lasted weeks and prompted everyone to pick a side and fight the other side for superiority. And the achievement-based way of acquiring items was reinstated.
Say what you will, but I know my words made a difference. That some exec at Valve read them and thought, holy s***, this guy! And then they took my feedback to heart and completely did the next rework according to the points I made (for there were many).