GUIDE: Overwatch Twitch Rewards Troubleshooting and FAQ - BASTET Spray Rewards Updated


#62

Hey, has anyone recieved the away skins for OWL All-Access Pass. Because i haven’t. I purchased the pass before the end of Stage 3 and expected to get them on May 16, stated in the annoucement, but i still havent got them yet. i wanted to know if anyone else has experienced this, or is it just me. If so, then please help.


#63

If you go to “Loot” there is an option for “The Players Pack” and you have to click “Redeem”. They should be in the game afterwards.


#64

is that the same for console?


#65

I’m sorry I’m not sure regarding console: I’m a PC player. I clicked Redeem for the Players Pack and the skins were in game for me.


#66

I go to Prime Loot but there is no Players Pack listed. I bought the All Access Pass last stage and Twitch says I have it but no skins.


#67

see, that where im at. @Sheldor


#68

so the question is what do i do?
cause i’m not getting what i paid for and clearly im not the only one.
@Blizzard


#69

I am going to give it a day and then I’ll submit a ticket.


#70

what ticket are you talking about?


#71

there has to be some kind of ticket process for Twitch. I think we have to go there there since the items are purchased and redeemed through twitch


#72

You can send an email to ask for support here:

https://help.twitch.tv/customer/portal/emails/new


#73

@TechnicalSupport Please help us resolve this issue.


#74

Hi, sometime in the pasty couple of weeks Twitch no longer recognises when I’m watching the OverwatchLeague channel for the token drops. It worked for the first 3 stages of the tournament, and the account link is still working as I received drops for the current BCRF event, just not for the OverwatchLeague channel. My status just stays on ‘Online’ rather than changing to Watching Overwatch League, and I haven’t been getting the tokens in game.

I was wondering if you had any idea what might be causing this issue and/or how I might fix it? I’ve tried everything listed in the main post.


#75

I should add the drops work if I watch through overwatchleague . com, I’d just quite like to be able to watch it with twitch chat and get drops.


#76

Can we get explanations to this? I don’t understand what the loot section says as '“shower of gifts” and what do they even contain and such.

https://imgur.com/U9xE2uL.png


#77

Yeah that is a new feature to unlock a series of Twitch Emotes based off of Overwatch Voice Lines.


#78

I mean that’s clear for that, but why is there such a message and says it’s shared “among X amount of people”, when I read what the loot section tab says, I understand it as when you drop 500 bits, you get those 10 emotes, but it triggers a shower of gift for others (which isn’t clear, because it sounds like selected people gains something rather than a simple message).


#79

Yeah its confusing, but I know if you are one of those lucky people, you get one of those voice line emotes at random.


#80

Oh so, there is actually a chance of earning something from people spending 500 bits to get them? So I understood it right then.


#81

I was having an issue where Twitch was not rewarding me any drops because it kept seeing me as idle/offline while I watched. After installing the Twitch desktop app I never had an issue since it doesn’t log you off automatically for inactivity.